FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every floor will be a different situation due to the nature of the existing finishes, condition of the hardwood, layout and location.
- What is your typical process for working with a new customer?
We make an appointment over the phone and come to the house for a personal assessment of your hardwood floor. We explain the process and how long it will take, along with all the necessary preparation needed to be done before hand.
- What education and/or training do you have that relates to your work?
We are members of the National Wood Flooring Association (NWFA) and follow their guidelines and standards on all our sanding and finishing procedures.