FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the hours of programming and administrative work required to produce your desired Business Solution, based on all of the custimized functionality required for your workflow process. Our rates are based on Service Type: Excel Progrmming; Progressive Web App Development with Hosting & Support; and Proprietary Web App Devlepment. All of our Services are priced below the standard rate for the industry to make us more affordable, especially for individuals and smaller businesses. We work with you to build the best possible Solution within your budget. We require a deposit to commence the programming process, however your initial phone consultation is at no cost at all. Pricing and timelines for delivery will be laid out in the S.O.W. (Statement of Work) and business agreement.
- What is your typical process for working with a new customer?
Our Process starts with an inital phone consultation, giving you the opportunity to share your business model and explain either the problem you need help with or the idea you have for a new Business Solution for your workflow. We will listen, ask questions, and once we have a full understadning of your needs, we will make our suggestions for the best possilbe Solution for your Business. Once we agree on your Business Solution, we will prepare an S.O.W. (Statement of Work) to be presented to you within out standard Contact Proposal for your review. This will give you the opportunity to make sure we are on the same page for the service you are hiring us for. Upon final signatures of the Contract Proposal, by both parties, we will move forward with building your new Solution.
- What education and/or training do you have that relates to your work?
Our Developers / Programmers have over 20 years of Excel, Business and Web App / Proprietary Software Development experience. They are all licienced, certified, and have various levels of Degrees. They are experts in multiple programming languages. In addition, they are continually learning and improving thier skills as technology advances.