Custom Tailored Home Services​
Custom Tailored Home Services​

Custom Tailored Home Services​

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Specific air testing required
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: HVAC is not where I started but what I quickly realized I was born to do. As I grow a little older, I enjoy the compassion that drives me to be the best technician I can for the customers who hold me in such high regard! I personally can repair almost anything ... professuonally with the right choice in staff, I can and do accomplish whatever i choose. Your in good hands with me. like most people i am human ... life reminds me of that but with a little encouragement i can bounce back and rediscover things that most just quit on. I enjoy the exhilaration and drive that I get from completing that repair that couldn't be done, knowing that's what the customer wants. It is the best!
Overview

Hired 12 times

2 employees

16 years in business

Payment methods

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Reviews
Excellent 4.9

8 reviews

5
88%
4
12%
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Justynn B.
Aug 25, 2016
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Hired on Thumbtack

Hired on Thumbtack

Handyman
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Janice B.
Jan 23, 2016
Mr.Bass is a very good repairman and his soul is clean and white (and i mean that in the best way possible)! And this man cares about people. Seriously. We rent a home in west charlotte kind of out there. Our property owner luves in tennessee and the ptoperty manager is in atlanta! We are the only house they rent in charlotte. They dont have any kind of contacts here or workers. Our heat stopped working last friday a week ago .... 9 days.The manager could not get any company to come and even look at it because the say they dont work unless we pay every thing up front. We have children and work 3 jobs, it hard for us. Mr. Bass got a call from the manager thursday evening and she say he said this... You have a family here in charlotte and your company is in Atlanta and no other rent housesand no body to fix it? ....She say this.... is that a problem? .... He say- yes mam that is a big problem..you say that family have kids and heat not workin for all time and its going to be colder. I am going to leave and call mrs. Brown while im driving to they house. Mr.bass come quick and found part bad and took video of his job when he was finding all the problems. He showed that video to manager and owner. He gad to go get parts next day but he wired and made oyr furnace work til next night then he came snd it wad fixed. No body else in charlotte would help us or ttust our manager to pay. Mr. Bass didnt say one yome about money to us or manager tol he fixed as nd she paid him with credit card and he said that ANYTHING goes wrong he has lisensed for sll repairs call him he come cause he is our repairman for now and always! Mr. Bass is a hero. Janice Brown
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Wayne K.
Feb 11, 2016
What a great person. He knows his stuff and will not only fix your problem but unlike other techs he will show you what's causing the problem and what he is doing to fix it. Fantastic prices!!!! Call this guy o promise you won't be sorry.
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Tony D.
Feb 17, 2016
The service was amazing..fast..professionsl..friendly...and very informative...he knows his stuff inside and out..and will get to the problem fast....in addition and most important was that i was shocked when he said the price..way more than fair..you do not need the big companies...this is your guy..the world needs more of him...
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Alex F.
Jan 12, 2016
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Hired on Thumbtack

Hired on Thumbtack

Jonathon fixed my heater, was extremely knowledgeable about HVAC systems, and was very affordable. I would HIGHLY recommend for any problem you have. I will definitely be calling him if I ever have a problem again.
Heating System Repair or Maintenance

FAQs

  • What is your typical process for working with a new customer?

    Letting them get to know us. Trust is the formost topic on thier minds. We have to assure and let them know we have a schedule to keep of providing exceptional service, not an agenda to reap what can be extracted and graze on. This is what folks have been subjected to and new relationships are a building process and we are in the building business.