Hired 3 times
13 years in business
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Easy to communicate with, quality work at reasonable prices.May 3, 2017Verified
Amazing work!!! Project was completed within a week of first contact and the embroidery was spot on. Needed 4 custom designs each smaller than a dime on a pair of sneakers and they matched exactly with the pictures I sent. Highly recommend.Feb 10, 2017Verified
I am a Sales Rep for Golf accessory products. I have Tropical Threads embroider Country Club logos on products. My customers are very pleased with the quality, timeliness, cost.Jan 13, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?The embroidery process is a difficult process to operate under a standard pricing system since each custom job has so many variables to work around. It works best for me to quote the pricing per job.
- What is your typical process for working with a new customer?I like to speak directly with my customer in order to finalize all the details of their embroidery project. There are many details that need to be defined to make a project turn out great such as thread color, design size and placement.
- What education and/or training do you have that relates to your work?I have been trained as embroiderer through Melco embroidery training and every year I attend industry specific trade shows as well as training sessions at every show. I am also a member of ASI which is the Advertising Specialty Interest group and am registered as a decorator within ASI.