Hired 19 times
4 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
He upgraded my computer to Windows 10 and installed a backup. He has an excellent personality as well, nice to talk to. He is also patient and thorough and totally professional.Feb 28, 2016Verified
Dwight Davenport successfully ordered and replaced my laptop screen which was cracked. He also did a performance overview of my computer and optimized my drivers, etc. I am completely satisfied with his professional demeanor, very friendly and courteous nature, and delivering the service promptly. We had a discussion regarding Windows 10, and he offered appropriate service upsells for me in the future. I recommend him highly!Dec 18, 2015Verified
Dwight was very friendly, professional and he arrived on time. I would definitely recommend him to anyone else and hire him again in future. Thanks a lot.Nov 29, 2015Verified
He did exactly what I wanted, he fixed the problem and I'm grateful for his help.Nov 28, 2015Verified
Mr. Davenport went the extra mile to provide optimal service. We have already referred him to friends and will continue to do business with him.Nov 22, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I love working on computers and I currently only charge $25 for most services. A list of full service can be found on my website listed on my profile
- What is your typical process for working with a new customer?Initially I'll introduce myself and provide a glimpse of my work history and my general expertise. Then, I will ask a few questions about the issue and I would being the troubleshoot the issue.
- What education and/or training do you have that relates to your work?I've taken CompTIA A+ classes. I have a certificate in Computer Maintenance and Repair from a Vocational School. I'm also certified with Dell as a Desktop Technician. I currently have an Associates in Information Technology from University of Phoenix and working to continue my education at University of Maryland University College.