Virtual Management Services

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Introduction: I manage your private office from my home office. I'm not a full time employee but I'm available full time! I can manage and follow up on voicemails, scheduling (google calendars), collections, etc.... I enjoy helping people manage their day to day operations and keeping them on track. I enjoy playing a part in the success of a business.

Overview

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3 employees

10 years in business

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William P.

May 6, 2017

I am a solo practitioner in private practice. Gloria DeMarco has been assisting me in my psychiatric practice for the past 2 years. Gloria works for me remotely using technology to replace the need to be physically present in the ofﬁce. This has dramatically changed my practice. It has freed me to be a clinician, while Gloria manages the business side. The obvious advantage for the solo practitioner is that I do not pay someone full time. However, Gloria is available full time! With a clinical background, she understands the types of patient problems which arise. She handles every aspect of the work with the highest level of professionalism. Not only am I less stressed by phone calls and business responsibilities, my patients are delighted by the prompt service they now receive. In addition to having a clinical background, Gloria also has an extensive ﬁnancial background. She was able to look at my operations and identify and ﬁx many of the issues I was having with my billing service. Gloria built a rapport with them and now supervises and manages the process of collections and follow up. As a result, my revenue has increased signiﬁcantly in 2015 and 2016. I highly recommend Gloria DeMarco. My patients pay her the highest compliments. They are happy for the prompt response to their questions or concerns! Because she has experience in patient care and business, she is able to manage difﬁcult problems in a professional and sensitive manner as well as solving business problems that arise. When I hired Gloria, I did not realize or intend for her to take my practice to the level she has. She exceeded all of my expectations and she will exceed yours too!

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Gloria Demarco

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I typically charge $35.00/hour and I like to be guaranteed at lease 10 hours per week. I am flexible with your needs.
What is your typical process for working with a new customer?
We will first identify your specific needs and see how/if I can meet your needs. I am flexible so it will be a smooth process when coming to agreements.
What education and/or training do you have that relates to your work?
I have a bachelors degree in Business Administration - Marketing and I have over 20 years experience in business, marketing and management in the health and long term care industries. I also have some B2B in the marketing communications industry working with Global customers.