FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We value our hard work and so do our clients. Our prices are very competitive with the local market and our knowledgeable staff are always available to answer your questions or provide a consultation.
- What is your typical process for working with a new customer?
We welcome all of our new clients first be ensuring a human being answers the phone 24/7. Our secretaries will forward all of your information to the appropriate manager and we will contact you personally (usually in minutes) to assist you. Once a customer becomes a client, we take care of everything. We provide a welcome email package with an faq, and access to our client portal. We will secure payment information for recurring service, schedule, confirm and most importantly SHOW UP!
- What education and/or training do you have that relates to your work?
10+ years turfgrass management Associates Degree in golf Complex Operations and Management Decades of professional customer service experience Countless field hours