About this pro
3 years in business
28 hires on Thumbtack
Greg from Thompson carpets was great. He fixed my carpet in a very short time and it looks perfect now. I would highly recommend Thompson carpets.Oct 31, 2018Verified
I gave Thompsons Carpet llc. 5 stars because they did a wonderful job laying my new floor and carpet. They are very professional and provided excellent customer services. They charged a reasonable fee which worked well with my budget. I had several contractors come in and give me an estimate and i choose them because when asking specific questions their answer seemed genuine and honest. I am very impressed with the work they did and would use them for future services. i would recommend them to anyone. I love love love my new floor.Aug 16, 2018Verified
Excellent job removing the wrinkles in my carpet. Great job!!!Jul 25, 2018Verified
We hired the Thompsons for a Master Bedroom recarpet. First of all, I was really impressed with how responsive Brent was from the very beginning. I knew exactly what type of carpet and pad I wanted and had already included the measurements in my request. They were the only company that used the information I gave them to provide me with an immediate quote. Hands down the best price. They were able to obtain the exact brand and color of a very nice upgraded carpet. They did not try to sell us on another brand, as some of the local carpet stores were trying to get us to buy what they have in stock. From the first contact to install, it took less than 10 days. Brent was responsive throughout the entire process. They showed up on time and wasted no time getting the project complete. We are very happy and would highly recommend. These guys have been installing carpet for over 20 years and it shows. The installation was beautiful and very professional. We would not hesitate to use them again and recommend to friends.Sep 28, 2018VerifiedThompsons carpets llc's reply
Kelly thank you so much for the kind words it's greatly appreciated. It's nice when someone can appreciate the Knowledge and Skills that Greg provided for you. Thank you very much
Communication was the best with the Thompsons! They kept in touch by phone and text. We knew what to expect. They are very nice guys! We will use them again in the future.Oct 19, 2018VerifiedThompsons carpets llc's reply
Thanks for the kind words! Glad everything worked out to your liking. Have a blessed weekend
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- What should the customer know about your pricing (e.g., discounts, fees)?We buy all products mill direct so our prices are better than the home stores. We offer discounts to military , police and firefighters. I do all installs myself. I bring samples to your home or office free of charge at your convenience.
- What is your typical process for working with a new customer?I enjoy meeting new customers and building a lifetime relationship. Most of the work I install is for repeat customers.
- What education and/or training do you have that relates to your work?I started as a helper in the late 80s. I enjoy working with hands and seeing the difference new flooring makes in my customers home. I learned to install everything on the job.