FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It's An Aberrant Life Photography tries to have competitive prices while providing the highest quality of work, services, and relationship with our customers. Whether you get our base package, or our highest package you can expect to receive the same quality of work across the board. If you would like a breakdown of the different packages we offer, you can visit our website's about page, there is a link to our price guide under the Photography description. As for our promotions and discounts those are usually offered through our social media platforms. We're active on both Instagram and Facebook @itsanaberrantlife so feel free to check us out!
- What is your typical process for working with a new customer?
Usually our process is pretty straight forward, we like to keep things light and simple around here. We also try to work with the customer's schedule as best as possible. Here's a timeline of our process: - Get in contact with customer - Discuss client's desired package and what is included - Pick a date and location for the photo session - Client fills out booking/client info form with a $45 deposit to secure their appointment time. - Check in with client week before photo session to make sure everything is still going as planned. - The day of the photo session arrives, and photos are taken by either me (Aubrey Troutman), or both my husband and I depending on the type of photo session. We figure two is always better than one! - 48 hours later client can expect a sneak peak of around 2 to 3 photos! - Final photo proofs will be sent to the client for approval at around 10 to 12 days after the photo session. - Upon approval the client will receive their final professionally edited digital photos, and will be able to pick their print choices if included in package or purchased additionally. - Printing and proofing process then varies upon individual job. We look forward to working with you!
- What education and/or training do you have that relates to your work?
I've been working for a graphic design firm serving all the big corporate cosmetic companies for around 5 years now. We do everything from logo, flyer, catalog, poster, corrugate, to all other types of design. Photography has always gone in tandem with my graphic design. I'm a proficient editor, and photography and composition has always come naturally. My husband who often shoots with me has a natural eye. We make the perfect team and can be trusted to provide you with professional quality work.