What should the customer know about your pricing (e.g., discounts, fees)?
All services provided and service fee is listed on the business website selfhelplawservice.
What is your typical process for working with a new customer?
Step one: Initial interview and intake to ascertain if legal service can be provided.
Second step: Send via tax required Notification.
Third step: Provide quote for requested service including filing fees and any other cost, if any.
Finally step: Schedule initial appointment.
What education and/or training do you have that relates to your work?
I am a Legal Document Assistant with 25 years of services. My education includes obtaining a Bachelor of Science, a Paralegal Certificate, and a Juris Doctorate degree.
How did you get started doing this type of work?
Thirity years ago my husband needed help with child support and could not afford an attorney. I hired myself out to an attorney, went back to school, and learned how to prepare and file the legal documents to modify child support and request child custody and visitation orders.
What types of customers have you worked with?
Various, I provide services in family law, adoption, guardianship, conservatorship, probate, Chapter 7 Bankruptcy. The list of servicesprovided is posted at selfhelplawservice website.
Describe a recent project you are fond of. How long did it take?
Completed a probate in six months. How the family worked together and was motivated to distribute the estate. I am so proud of this family.
What advice would you give a customer looking to hire a provider in your area of work?
Stay involve in the process and remember a legal document assistant is here to help YOU.
What questions should customers think through before talking to professionals about their project?
Are you willing to learn and do the work. Can you be objective and will you complete the process. Organization is the key.