FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our simple pricing is detailed on our website. See xeosoftware.com/pricing We complete custom work on a fixed-bid basis so our clients know exactly how much an upgrade will cost before they place the order.
- What is your typical process for working with a new customer?
We specialize in developing custom solutions, so it's critical we understand what our client's unique needs are from the start. We start by studying the software or processes they are using today. Of course, it's sensitive data so we sign a non-disclosure agreement early in the process. Then, once we understand what the client needs, we can provide a fixed-bid and statement of work that lays out exactly what we will do and how much it will cost. However, in cases where the client is comfortable proceeding on an hourly basis because the requirements are not clear, we can offer free financing to help control spending on the project.
- What education and/or training do you have that relates to your work?
We've been building custom database applications on the Microsoft platform for 16 years, since 2001. We have perfected our processes and know exactly how to be successful on every project. Our development team is stable our employee turnover is below 10%. Almost all of our programmers are Microsoft Certified Professionals. As of July 2017, our customers have used our software to generate more than $264,000,000 in invoices. A big part of this is from a