About this pro
34 years in business
27 hires on Thumbtack
These guys were great. They knew what they were talking about, they were SO helpful, always got back to me within just a few hours, and did an amazing job on my double installation.Aug 26, 2017Verified
The whole team at bj heating are very professional, on time, the best experience with any company in years. From Mr. Nickles,Mr. Scott, to intaller team David and the young man with him.Oct 5, 2016Verified
Arrived on time with a curtesy before hand. Perfect experience. The first time I have been given the truth and no pressure! Super easy to set up an appointment at my convince and times for follow up. Very satisfied!Sep 3, 2016Verified
Exceptional service and an awesome experience from my first inquiry, receiving the detailed quote to the completion of the job!! I was impressed with their timeliness, professionalism and their attention to detail while addressing my immediate need of replacing my AC and furnace. The two installers were courteous and went above and beyond to make sure I was informed about the process in addition to answering my questions. Barry and Robby, you have an awesome team! Keep up the good work! :)Jul 6, 2016Verified
The pricing I received was fantastic. They explained all the elements involved with the pricing and indicated that they would talk to the manufacturer about any warranty still on the broken compressor. Customer service was great prior to the appointment and I received a call within an hour of the appointment being finished. Robbie was my contact for the appointment and went out of his way. My technician( I think Barry) was very professional. Overall 10 with the experience.Jun 8, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We always offer free estimates and second opinions on system replacements.
- What is your typical process for working with a new customer?Taking a description of the situation over the phone then providing an on site diagnosis to meet the customers needs to provide solutions within the customers budget.
- What types of customers have you worked with?We work with a variety of customers including homeowners, apartments, new construction, and some light commercial work. I would say 90% of our customers are residential.