FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
With creative work, anything is possible. Although there are some baseline fees, our project fees will vary from project to project so that we can fully customize each engagement for the client's specific business goals.
- What is your typical process for working with a new customer?
When working with new clients, we like to set up a "discovery" call or meeting. This allows everyone to talk about the project goals and challenges so that the project can be customized to the client rather than a cookie cutter approach. After that, we send a proposal or estimate to be officially approved. Once approved, we host a "creative kickoff" or "strategy" session to get into the nuts and bolts of the actual project. After that, magic happens.
- What education and/or training do you have that relates to your work?
Over 15 years of Graphic Design experience and 10,000 hours of technical and education on branding, design and why certain brands connect with people the way they do.