FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is completely transparent. We offer military discounts to show our admiration and appreciation for our service men and women.
- What is your typical process for working with a new customer?
We have come up with a wonderful process which our customers greatly appreciate. Our process starts with the initial phone call. During this call, we try to gain as much knowledge about your project. We ask for photos prior to appointments. We ask for photos because it helps us understand the context of the appointment prior to the in home consultation. It allows us to see the space, study the space, and prepare for the appointment so we can utilize the time effectively. Once on the appointment, we do a thorough walk through to assess your needs. From there, we can work up an estimate and send it to you via email.
- What types of customers have you worked with?
We have worked with all types of customers from all walks of life. We love meeting new clients and securing a lasting relationship. Our business has been built on sustaining wonderful relationships with our clients.