Tile Installation and Replacement

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a tiler during the COVID-19 pandemic?

To set up an appointment or consultation with a tiler during the COVID-19 pandemic, start by conducting an online search for tilers in your area. Ask if the tiler can conduct a consultation through a video call instead of a traditional site visit to limit exposure. It’s also wise to confer about the current state of the pandemic and ensure that it’s safe to complete the project now. If not, discuss postponing for another time. 

How can I find out if a tiler is considered an essential COVID-19 service provider?

To identify essential service providers during the pandemic, visit your city or state’s government website to find a list of recommendations.

A list of national recommendations can be found at CISA’s Identifying Critical Infrastructure During COVID-19 webpage. This service lists 16 different types of essential infrastructure sectors that are approved to continue operation during the pandemic. But note not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Can I use digital payments to pay for tile installation, replacement or repairs?

Digital payment platforms are popular in a wide range of service industries, and many tile installment, replacement and repair professionals now accept them. Common platforms include PayPal, Zelle, Google Pay, Venmo, Square Cash and more. 

Start with an online search for tile companies near you. Ask them if they accept digital payments and which types you can use. Then, put a strategy together to follow social distancing guidelines.

Does a tiler need to enter my home?

If the tiling job is located in your house, the tiler will need access to your home. The exception to this would be if the job was taking place in an outdoor area like a backyard.

If a tiler does need to enter your home, take strong precautions. Sanitize all surfaces, avoid being in the same room and conduct payment using digital platforms. Discuss a safety strategy with tilers in your area beforehand.

Are there ways to be safe if I hire a tiler when social distancing?

If you decide to hire a tiler in your area, stay at least 6 feet away from worker(s), don’t shake hands, sanitize all involved surfaces and use digital payment platforms instead of cash or a check. During the consultation, put a plan together to help ensure everyone's safety.

Do tilers offer remote or virtual services?

Because tiling is a manual, in-person job, it is not typically considered a remote project. But if you come across a profile that states the tile company is offering remote services, ask them what those services include.

Can you tile over drywall?

Yes, it is possible to lay tile over drywall. If you’re looking to lay a tile backsplash in your kitchen, you can certainly do it yourself — but hiring a professional may save time. 

Before you tile over your drywall, make sure the wall has a smooth surface with no bumps or cracks. Start by using a compound to seal up any crevices, then sand the drywall and clean up the dust. Then, lay a coat of primer on the drywall to get it ready for your tile. 

Can you tile over tile floors?

Yes, you can lay tile over existing tile floors (or a backsplash). Although it’s generally best to pull up your old flooring, you can simply place tiles on top if your existing floor is in good condition.

Before you start, examine your tiles carefully for mold, cracks or unevenness. Provided none of these is an issue, you can begin laying your new tiles. 

But if this is your first time laying tile — or if you want to ensure that the job is done right — save time by hiring a tiling professional near you

What do you need to lay tile?

If you’re laying a new tile floor, you’ll likely need an assortment of tools and supplies, including (but not limited to):

  • Tile
  • Tile adhesive
  • Tile trim
  • Tile spacers
  • Underlayment
  • Sealer
  • Caulk
  • Level
  • Goggles
  • Gloves
  • Trowel
  • Carpenter’s square
  • Grout
  • Sponge
  • Tape measure
  • Etc.

If you don’t have all of the tools, equipment and skills necessary to lay tile in your home, consider hiring one of the best tile contractors in your area.

Does tile flooring increase home value?

Having a tile floor may increase your home’s value, but it might depend on the type of tile you install and the trends in the real estate market.

Chat with your realtor or a real estate expert to figure out what types of home repairs and remodeling projects you should tackle before you put your home on the market. It might make sense to add new tiles when renovating your kitchen or bathroom, for example. 

If you decide to include new tiling in your home remodeling project, contact the best tile installation pros near you to get free estimates.

Reviews for Ashburn tiling professionals
Pardeep C.
Marcus was great and he cleaned my dirty looking tiles to fresh looking tiles.
The Grime Boss LLCThe Grime Boss LLC
Lana H.
Got my closets tiled and they look great! I’d use F&O again!!
Russ C.
Excellent in every way. Timely, efficient with a focus on detail at a good price. Terence installed a glass subway tile backsplash in our remodeled kitchen. The tile was set on day one and the grouting on day two. I would/will hire him again. Very punctual too.
Terence TibbsTerence Tibbs
Thumbtack Customer
Yong and his crew were amazing. We replaced the cheap wood with large tile on the entire first level. The job included pulling up the wood which was glued down and installing the tile which had previously purchased. Yong responded to my request for an estimate on the same day came by to look at the job and provided an estimate well below others. The job actually became a lot more involved than expected but he kept to his original estimate and did a great job. We'd definitely use him again and recommend him for any of tile and backsplash needs!
Oak's Floor Inc.Oak's Floor Inc.
Nicholas W.
Roger did a great job doing a backslash with glass tile for my kitchen. Made sure to protect the floors and counters and everything was super clean when he was done.
JRT general remodeling llc.JRT general remodeling llc.
Helen F.
Leonardo did the tile installation in my laundry room and he is very professional, expedient and worked hard to make the project work for me. I would highly recommend LD Home improvement
LD HOME  improvement LLCLD HOME improvement LLC
Bill K.
Jose did such an amazing renovation of our bathrooms replacing laminate floors with tiles and putting in new vanity/fixtures. The transformation was surreal. We will definitely be working with Jose on any other projects around the house and highly recommend his services.
Josecruz remodelingJosecruz remodeling
Puneet G.
Will not recommend. Not followed the timelines as per scheduled. Did not finish the job completely. After putting grout on the tiles, did not clean the tiles properly. When i did cleaning i found grout was missing at many places. First i gave him left over grout and mortar. but when i found grout is missing in some places, i called him to get the grout back, this guy did not took responsibility to come back and finish the job. on the other side gave me hard time to get the grout back. Please stay away.
Terence TibbsTerence Tibbs
John s.
Terence installed my kitchen backsplash. I had a lot of light switches and outlets on the wall, so it required a lot of delicate cuts. He did a quality job and cleaned up afterwards. I would use him again for tile work.
Terence TibbsTerence Tibbs
Thumbtack Customer
Patrick did an amazing job installing glass subway tile in our kitchen. We could not be more pleased with the outcome. Our kitchen feels complete and ready to be cooked in! He was kind, professional and courteous throughout the process. I would highly recommend his service to anyone!
Deborah E.
We LOVE the work that K&M did for us!! They tore out and then reinstalled a new kitchen backsplash and remodeled our Powder Room which included tearing out and reinstalling a new tile floor, installing beadboard, and installing a new vanity and mirror which we had purchased. Both rooms look incredible!! We could not be happier and highly recommend them.
Remodeling K&M LLCRemodeling K&M LLC
Chi I.
It was a pleasure working with Roger. We hired him to recalk our shower tile corners and he did an awesome job! He provided valuable suggestions and feedback to ensure we clearly understood his services. Roger was patient and flexible with us when we requested recalking touch ups around our kitchen faucet, not originally part of his scope. If you’re looking for a straightforward and professional contractor who knows their recalk job well, you won’t regret hiring this Roger.
RL UpkeepRL Upkeep
Shawn G.
Patrick did a great job with my kitchen backsplash and adjacent brick wall (pics attached and those are real thin bricks) that I planned. His attention to details, passion and skill for what he does as well as friendly attitude make it fun to work with him. The project turned out to be exactly as I expected, if not better! I already recommended Patrick to another friend. I'm also going to hire him again in the next few weeks (after I'm done with my selections) for the wooden panel/tile work I have planned for a living room wall.
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