FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price my house cleanings by square foot and condition. I have estimated how long each house size will take my company to do a thorough cleaning. The price given will not change if it takes longer to complete the job.
- What is your typical process for working with a new customer?
My first contact with the client is usually by phone. We set up a free estimate at a time convenient for both the client and myself. I always text or call the client a day in advance to confirm our appointment. I arrive on time and meet with the client. and do a thorough walk through of their home. I like to make sure there is enough time for the client and I to become acquainted and feel comfortable with one another. Once we have done a walk through, we talk about price and frequency. We then schedule them for their first cleaning, but wait to schedule the next. I like to see the client's reaction to their home first before we schedule them for their following appointments.
- What education and/or training do you have that relates to your work?
I have many years of cleaning not only my home but family and friends.