FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
With the extensive range of services that we offer, there is no "one size fits all." We are able to add value to your home based on your specific needs. The advantage is that there is no "fluff". We understand that you work hard for your money and we want to prove it to you with our easy to understand estimates and our project guarantees.
- What is your typical process for working with a new customer?
Most jobs require an onsite evaluation, so pricing via the quoting system proves to be difficult. After setting up an appointment, I enjoy meeting my potential clients to evaluate the job together. This gives me the ability to understand your needs, wants, and concerns to make sure the job gets done right the first time. Communication is key in any relationship and in a business relationship I feel that effective communication will ensure the best possible result for my clients. To me, my customers are much more than just customers. I strive to build healthy and lasting relationships with each and every one of you. After reviewing the job and discovering all the details of your project, I give you an itemized estimate for your review. This allows you to see the value that we can provide as well as the results that you deserve. Lastly, I let you know about our guarantee for long lasting peace of mind. I want you to be happy, comfortable, and have a finished product to be proud of.
- What education and/or training do you have that relates to your work?
Our team members are licensed and insured and most have over 30 years of experience in the field.