Ham Investigations

Knoxville, TN

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About this pro

How does your service stand out?

By getting to know each client and their particular needs. We then work with them directly to help find the best results for their unique situation. Ham Investigations has been in business for over 13 years and prides itself on our customer satisfaction and service.

What do you enjoy about the work you do?

Meeting new people and helping them during their time of need. There is always something new and our job is never boring. Our firm is extremely fortunate to have been in a position of trust over the years and to have been afforded so many opportunities to earn the trust of our clients.

Location

Knoxville, TN 37902

Background check

Complete

Years in business

14

Number of employees

3

Times hired on Thumbtack

1

Reviews

7 Reviews
  • Jolene D. Aug 17, 2016
    Private Investigation
    Verified Review
    He helped get me I'm the direction I need to go and get in touch with the right people if they are willing to not help he has offered to make home calls for me and help find the location of the person I'm trying to have served with papers
  • Kelly J. Jul 30, 2016
    Ham Investigations has conducted dozens of top-notch investigations for my law offices. The experiences I have had with the investigators has always been professional. The manner in which they keep my law office apprised of the findings of their investigation, both via written reports and personal contact, is outstanding. When you need an investigation completed timely, effectively and professionally, you can be confident that Ham Investigations is the firm you can trust for the job.
  • Gena L. Jul 29, 2016
    Ham Investigations not only wins cases, but wins complex cases. I am an attorney and they are the best investigators I have ever used. They are always prompt and thorough and professional. They have won cases for me where my client was falsely accused and facing a potential life sentence. The victories would not have been possible without the superior investigation performed by Ham Investigations. They are the best investigators in Tennessee.
  • Jason P. Jul 29, 2016
    Ham Investigation was hired to perform an investigation for me. I found Mr. Ham and his staff to be absolutely professional as well as very affordable. They are excellent at what they do and very detail oriented. Much more than I would have expected for what I paid. I would highly recommend them and have done so in the past.
  • Eric P. Jul 29, 2016
    I hired ham investigation they are very professional, great people, and very reasonable, did a great job for me thanks!!!!!!!!!
  • Thomas H. Jul 29, 2016
    Absolutely the most professional,and successful investigator I have ever had experience with. A great track record. Highly recommend
  • Jimmie M. Jul 28, 2016
    I can't say enough about Tom Ham and his staff. He is an amazing investigator and was recently able to find information and witnesses crucial to an important case. He found what no one else did! I wholeheartedly recommend Tom Ham and Ham Investigations to anyone looking for a professional licensed investigator.
    Thomas H. Jul 28, 2016

    Thank you for the kind review and recommendation. It is our firms privilege to have been of service and we look forward to being there in the future should you need anything.

Q&A

What is your typical process for working with a new customer?
Meeting by phone or in person to personally go over every detail of their particular case as well as their needs, budget and goals .
What education and/or training do you have that relates to your work?
Former Knoxville Police Department Officer, Training Officer, Instructor and Detective. DUI Training to include NHTSA SFST and SFST Instructor, Advanced Roadside Impaired Driving Enforcement (ARIDE) and Drug Recognition Expert (DRE) Overview. Technical Surveillance Counter Measure (TSCM) for conducting bug sweeps.
Do you have a standard pricing system for your service? If so, please share the details here.
Each case and client are unique with no way to set a standard fee scale or budget. Each case and client are independently handled to find what works best for them.
How did you get started doing this type of work?
Former military and law enforcement. I opened this business with the goal of providing the best service possible to all my clients.
What types of customers have you worked with?
Members of the community, law enforcement, attorneys and corporate.
Describe a recent project you are fond of. How long did it take?
17 year old murder case. Worked over a year and were able to prove an innocent man had been sent to prison. We were able to uncover and develop evidence that led to his acquittal at a new trial.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for and check out references before finalizing the decision to hire anyone. Our office provides a list upon request that include local, state and federal law enforcement, city, sessions and criminal court judges, business owners and of course former clients.
What questions should customers think through before talking to professionals about their project?
What their realistic goals are and what they can truly afford to budget for such a task. I would also recommend that they know as much about the person or firm they are contacting prior to making that first call. "Trust but verify" is a good motto.