FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to keep every job as time and material. If the customer asks for an upfront price, one will be given.
- What is your typical process for working with a new customer?
I normally ask a few questions, both about the job and the customer, in order to get an idea of what needs to be done, or what the customer might want. The customer will get treated with excellent service, as all my customers do. When complete, I will kindly ask if there is anything I have done that did not meet their standard, and if so, work to fix that.
- What education and/or training do you have that relates to your work?
I was born into plumbing and grew up working with my family whenever I was able to. After high school, I started working as a helper in the industry and eventually worked my way to being a licensed plumber.