FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Floor demo and installation are based on square footage. Trim installation is based on linear footage. Custom Tile work such as a backsplash, shower surround or accent wall have a starting rate with additonal costs depending upon size & complexity.
- What is your typical process for working with a new customer?
After a customer contacts us we set up an appointment to meet with them at the location of the project where we measure out the area and discuss the details of the project. Once we have all of the details we send an email out with a list of materials needed, a discription of the work to be performed and the proposed cost of labor. We do not currently sell product but instead work closely with some of the local stores allowing our customers to get the best deal on their product.
- How did you get started doing this type of work?
B&B Family Flooring was founded by brothers Billy & Bob with a dream of helping our neigbors make their homes more beautiful at a reasonable cost. We have a small team and manage every installation personally from start to finish by having one of the brothers visit on a regular basis, that is if one of us isn't doing the installation ourselves.