FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will price hourly when the project is non-specific, but will most likely give a "not to exceed" level when appropriate. For ongoing projects of 6, 9, and 12 months, I will bid work on a monthly basis with estimate hours per week or month.
- What is your typical process for working with a new customer?
I meet with the client in person to understand their needs; then ask them to send me supporting documents to familiarize myself with their world. I then do research and send a more detailed scope of work and timelines. I work via email, google docs, skype, phone consults and anything else client needs to feel comfortable with the process and the progress.
- How did you get started doing this type of work?
By default. I was working for a lobbyist and was offered ongoing consulting work based on all the extra things I was accomplishing for our clients. As a result, I always had a backlog of short term projects to fill each year.