The Cavalry Moving Services
About this pro
These guys were beyond amazing!!! They were on time and so helpful right from the beginning helping us pull the truck in and position it! They helped us pack the fragile glass and tv and even used their own packaging because we didn't have enough. What a class act! They were also very friendly and funny which is much needed on a stressful move day! They went above and beyond helping us move old furniture back into the house we were living in, which was so nice!!! If I could give them higher than a 5 star I would!!! I wish that we could bring them up to Jacksonville to have them help us up there!! Absolutely amazing we couldn't be more satisfied!!Oct 16, 2017Verified
From the on set he was slow to respond. He came out to our home to see all that was involved. I, I had to contact him to ask for the quote to move whole house. He didn't contact back til I texted him for the quote. We agreed to a price and I was to hear back, on Monday, whether it would be Wednesday or Thursday. No call or text Monday or Tuesday. Waited til Weds morning to call him, may be he is very busy, to find out our phone number was blocked for calls and texts! Who does this to an elderly couple??Mar 29, 2017VerifiedJoe M.'s reply
Karen, At our initial appointment on Friday, March 24; when we did the walk through you mentioned the few pieces and a 90 year old piano you wanted to be moved. We took the weekend to submit a quote because there were two drop off locations. After receiving the quote you contacted us and asked if the quote included the whole house. We were clear that it did not; it only included the pieces of furniture and piano. You agreed to the price and we schedule our guys and account manager for Thursday March 30th. We called you on Wednesday March 29th and got no response, the account manager texted you on Thursday you said you had hired someone else for the move. I am not sure if you contacted several companies. We value our customers and take great pride in servicing our customers.