The Cavalry Moving Services
About this pro
These guys were beyond amazing!!! They were on time and so helpful right from the beginning helping us pull the truck in and position it! They helped us pack the fragile glass and tv and even used their own packaging because we didn't have enough. What a class act! They were also very friendly and funny which is much needed on a stressful move day! They went above and beyond helping us move old furniture back into the house we were living in, which was so nice!!! If I could give them higher than a 5 star I would!!! I wish that we could bring them up to Jacksonville to have them help us up there!! Absolutely amazing we couldn't be more satisfied!!Oct 16, 2017Verified
From the on set he was slow to respond. He came out to our home to see all that was involved. I, I had to contact him to ask for the quote to move whole house. He didn't contact back til I texted him for the quote. We agreed to a price and I was to hear back, on Monday, whether it would be Wednesday or Thursday. No call or text Monday or Tuesday. Waited til Weds morning to call him, may be he is very busy, to find out our phone number was blocked for calls and texts! Who does this to an elderly couple??Mar 29, 2017VerifiedJoe M.'s reply
Karen, At our initial appointment on Friday, March 24; when we did the walk through you mentioned the few pieces and a 90 year old piano you wanted to be moved. We took the weekend to submit a quote because there were two drop off locations. After receiving the quote you contacted us and asked if the quote included the whole house. We were clear that it did not; it only included the pieces of furniture and piano. You agreed to the price and we schedule our guys and account manager for Thursday March 30th. We called you on Wednesday March 29th and got no response, the account manager texted you on Thursday you said you had hired someone else for the move. I am not sure if you contacted several companies. We value our customers and take great pride in servicing our customers.
The Cavalry Moving Services provided me with a great moving experience. They were courteous and professional while they were moving our family. The sales manager was great! she provided us with all the information we asked for. The quote was fair and the best was no hidden fees. The move went smoothly with The Cavalry's crew. I would definitely use them again. I give them a 10 but they only allow 5 starts... Good job guys! CarmenApr 6, 2017
My boyfriend and I were impressed with the great service The Cavalry provided. From the beginning, they were quick to respond and gave a simple quote that was easy to understand. I felt like we were treated with respect, not only as another sale. The account manager Joe, was incredibly patient even when my dogs wouldn't leave him alone during the walkthrough. I am happy to say that we were both happy with the price and the great customer service which you really don't see nowadays. The crew at The Cavalry took really good care of our personal items. Thanks for the great experience Alexandra GouldApr 4, 2017
My husband and I looked at many companies but we found that many of them had hidden charges and were not the best at responding. I contacted Mr. Moore at The Cavalry Moving Services and from the beginning, he was attentive and listened to our concerns patiently. We moved from a three-bedroom home with stairs to a four -bedroom home with a double car garage. We had so much to pack and felt overwhelmed but Mr. Moore and his crew were very helpful. Our belongings were protected and we felt at ease during the whole process, they were quickly in responding and addressed our concerns that arose during the move. From our kids' bedrooms to my husband's prized pool table they were careful. We will definitely recommend The Cavalry Moving Services to our family and friends. My husband being a veteran himself was impressed with their efficiency. Thanks guys for an amazing job!!! Priscilla MadisonApr 3, 2017