|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
CAL Property Care
About this pro
I am very satisfied with the service I received.Jun 29, 2018Verified
Great guy and the best prices for quality work. Cal and staff turned an emergency situation into a very pleasant experience. Thank you for your commitment to excellence!May 19, 2017Verified
Very informative Technician but as soon as I hired him, he told me that he would arrive within 20 minutes after picking up his van. This is after I told the other HVAC technician who was running late and juggling other jobs that I no longer needed him. He let me know from the start that this was his recreational time and that he had no plans on working today but will gladly take the job. he proceeded to give me very valuable advice on how my unit should be repaired and what I needed to look out for. I quickly noticed that he was breathing heavy on the phone which concerned me. The previous technician was scheduled to arrive at 6 pm today 07/13/2017 so when he didn't arrive promptly but instead called at 5:59 pm, he called me to tell me he would arrive in 15 minutes, I told him that I no longer needed him and I decided to hire Cal. To confirm the time and location and followed up with a call to inform him of what door to knock on. He proceeded to interview me; who;s the home owner, will I be at the house and other interrogating questions. When I asked for a set time of arrival he said he would give me a time once he picked up his vehicle which was unacceptable. I ended up telling Cal I no longer needed him. Unfortunately the work ethics of professionals in this county and zip code isn't great and advise anyone to pay close attention to what people are saying on the phone and not just their reviews. While Cal may be great at what he does he lacks organization and or management skills for his profession which is fairly common in many fields. The less educated or refined a consumer is the more tolerant or passive they be in recognizing or dealing with a servicemans unprofessionalism. Now after telling him that I no longer needed he sends me a message asking me if I still needed him and informing me that he is available tomorrow between 9 am and 10 am. I've attached a photo to this review. I have since found someone and a gentleman that I've been working with on and off for 2 years who does excellent work at a great price.Jul 13, 2017Clarence L.'s reply
In the summertime heat folks with AC problems want a technician that is highly skilled, can respond quickly and has reasonable prices. This is what I offered you M.T however when you made an unreasonable demand I was forced to refuse "you" service (contrary to you saying, you refused my service.) I think it's clear to all people who use Thumbtack, we technicians pay to offer quotes to those requesting them. When you said to me you fired the guy you hired, because he would be 15 minutes late I was all red flags (you said, he was comforting his infant child) Sometimes we encounter people who exhibit great patience (within reason), some have very little patience (and that's kind of understandable it's hot and uncomfortable in home when the system is down.) But I have found when you have a potential customer that is completely unreasonable, has absolutely no patience and no understanding it's best to stay clear. When you explained to me you are renting that immediately set off a red flag. I legally I must deal with the homeowner before I render service making a written or oral agreement to perform the work and to get paid for it. When you texted the homeowners name was "Michael Jackson" I saw a potential problem. It beclouds me you would take so much time to write so much and make such judgments when you know nothing about me professionally or personally and we only had a seven minute interaction. Why try to stop a me from eating? This is how I honestly earn my living. I would not come on your job and make unsubstantiated accusations of in adequate work performance. All you had to do is just call another technician if you didn't want me to come out and service your unit. It is obvious your endeavor was to discredit me and the meaningfulness of reviews on thumbtack.
Great communication and fair price.Feb 22, 2017Verified
Did not hire but found Clarence to be a very unpleasant individual. When I said that I found someone for a cheaper price than his, he said. among other rude comments, "Good luck with that. Your installation won't even make it through the summer", mocking both my choice and the HVAC professional I picked.Jun 25, 2018VerifiedClarence L.'s reply
Ms Sophia, I find it mind boggling you got that from what was said, and after reviewing our text I really find it frustrating you would go through the great lengths you did to try to down me. Here’s our text: S-Thanks. I already have someone at $2300. Was trying to save from that. CAL-“Good luck on that one I hope we get you through the summer” (Siri typo) CAL-“Sorry I hope it will work a long time” S-You're a nasty disrespectful guy. CAL-“I think you have misunderstood what I have said. That is so not true. There is a lot of important things that must be done to install a system. And a lot of these so called installers don't do it. This causes early breakdown of the AC especially” CAL-“That is what I meant” My concern was for your wellbeing but you made my concern about me making money off you. Truthfully, you never offered me enough to hire my services. Please understand, everyone and there momma with access to YouTube thinks they can install an AC system but the truth is, many don’t understand the principles and industry standard. It’s a big investment to give someone AC system money and hope they do it right. And truthfully, I have been called on many times to clean up the other TT pros job that under cut my price (I have references). As I said you, you get what you pay for. That’s a quote from my Dad. And often times far less.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Below Fair pricing for the same quality work is my standard. I know local pricing on desired repairs and usually come in at about 70% of that price because I have less overhead and a small staff.
- What is your typical process for working with a new customer?Find out the basic need of the customer, present options to meet and exceed those needs, quote price on desired work. Warranty work and keep customer informed while the process is going on.
- What education and/or training do you have that relates to your work?I am college educated with an associates degree and vocational trade certifications in building trades and HVAC.