What is your typical process for working with a new customer?
Meet with them to get an in depth understanding of what they need, their goals and what they want to accomplish.
What education and/or training do you have that relates to your work?
Certified Google Partner / SEM / PPC / Anlytics
Autodidact web designs
What types of customers have you worked with?
Large Companies like; Lowes Hardware | Bennett College | OrthoTechLabs | Carolina Perio Implants
And small companies like; local restaurants, game rooms, organic grocery store
Describe a recent project you are fond of. How long did it take?
I really enjoyed building out Strapped For Time. Turns out something as seemingly mundane as a watch band can be made to "feel" luxurious in a digital environment
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you have an actual understanding of the service offer. Some people will tell you they can do your complicated project for $200....that doesn't mean they are offering the same product, expertise or service. I could probably figure out how to wield HVAC lines together so that freon could travel freely. I wouldn't charge much to try to do it either (because I have no idea what I'd be doing, it's an experiment)......same thing. Find someone with a quality porfolio and pay market value. "You get what you pay for" isn't just words, it hold meaning.
What questions should customers think through before talking to professionals about their project?
1) What's your timeline?
2) What's your budget?
3) What is your end goal?
4) How do you intend to drive traffic to the website?
5) What are you trying to make the end user "feel" when they're on your site?