FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For replacement or Installation: We offer FREE in-home estimate for replacement or Installation We offer very competitive prices. We can beat or match any written estimate- try us! ******** For Repairs or Maintenance We offer special pricing for Thumbtack customers - $65 for a service call / diagnostic fee (Instead of $79) This service fee covers the cost of the technician to make an in person diagnostic of the system so that we can provide an accurate quote for the repair
- What is your typical process for working with a new customer?
For replacement or Installation: We send a specialist to inspect the house and determine exactly what needs to be done. We then provide the customer with a quote for the job. If the customer approves the quote, we set a date for installation. ******** For Repairs and/or Maintenance We schedule an appointment, The technician then goes to the client’s location to diagnose the problem and gives a quote for the repair.
- What education and/or training do you have that relates to your work?
Our technicians are certified, bonded, licensed & insured. Because of our many years of experience, we understand you expect comfort, safety, and savings and we make that our priority.