HMS Moving & Storage Inc
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Introduction: We a Family Business that takes pride in helping our customers
I have doing moving for 19 Years and take pride in having the customer's know exactly what the price is! Also that I can work with any budget to find the best price for the customer! We also packing unpacking , Pianos, Pool Tables, Appliance disconnect and reconnection with my move's. Any thing the my need because moving is very stressful, my family and I are easy to work with, and take pride helping handle anything that my come up during their move, like dunnage removal.
Overview
Hired 3 times
10 employees
25 years in business
Payment methods
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Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
3.5
2 reviews
5
50%
4
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3
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2
50%
1
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Amina C.
Jan 3, 2017
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Hired on Thumbtack
Hired on Thumbtack
The good:
The move went mostly well. The movers did a good job padding my furniture and pictures and arranging things on the truck. I needed to make an extra stop to pick up a washer & dryer and they were accommodating. At our new house, they helped move in a pool table that was delivered by a friend.
The bad:
They were 1.5 hours late. I was told they would arrive at 9-9:30am but they got there at 11am. I would not expect a mover to be late if I'm the first job.
They charge 30 minutes each way travel time to you, before they even start the move. That's an hour i paid for that no moving was done. They also charge a $30 gas fee on top of this travel time.
They broke my dresser when setting it up because they picked it up wrong.
They took several cigarette breaks that they did not deduct from my time, so they expect to be paid for it.
They took a lunch which is fine. They claim to deduct 30 minutes for lunch however they were longer than 30 minutes. Again they expect to be paid for it.
They don't accept credit cards. Cash only.
They never offered any compensation for my broken dresser or the hour and half late arrival or their cigarette breaks.
I would not recommend this service to anyone i know.
Local Moving (under 50 miles)
Arda t.
Jan 27, 2018
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Hired on Thumbtack
Hired on Thumbtack
I actually had a great experience. I had a one bedroom apartment to move and they were extremely helpful and very careful with my furniture. I would hire them again.
Packing and Unpacking