FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For residential cleaning, prices start at $108 for 3 rooms, and $138 for 4. Standard service includes pre-vacuuming, pre-treatment of spots, a pres-pray of the area, agitation by rotary as required, and steam extraction. This includes all rooms under 250 square feet and also includes free hallways (additional rooms +$30 each). Extra costs are associated with pet stains or special cases. All of these costs will be explained and confirmed with the customer before any work is done. Standard service includes pre-vacuuming, pre-treatment of spots, a pres-pray of the area, agitation by rotary as required, and steam extraction. Options like Carpet Protector, repairs, etc. are always available.
- What is your typical process for working with a new customer?
After a review of the quote, the customer may be contacted for follow-up questions if required. Customers are given a walk through the the area, with a series of questions that allows us to determine the optimum process and chemicals to use to provide the best results. Customers are always given a price up front and satisfaction is always guaranteed.
- What education and/or training do you have that relates to your work?
Philip, owner of C & N, has been helping his father clean both residentially and commercially for most of his life. With a background in textile manufacture and engineering, combined with a history of experience and service in the cleaning industry, there is no comparison in the area for someone that not only understands the cleaning process, but also the manufacture and design of floor coverings. This allows us to custom tailor service to best meet requirements without chances of damage.