Data By Design

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Introduction: We take solutions to the customer and have walk in service as well. We are a computer shop but do service calls to install everything from computer networks to security camera systems. We also do smart phone and tablet repair. Of course we do PC Repair and Mac. I love tech and troubleshooting problems. No problem too big or too small. I love the challenge of a perplexing issue.

Overview

3 employees

20 years in business

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6 photos

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5.0

1 review

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Roger e.

Jun 23, 2016

My older brother - 79 was in need of a replacement laptop as his had died. He purchased a reconditioned one from Data By Design. Not knowing how to set the computer up the way he wanted it, Eric did it for him and answered all his questions very patiently. I highly recommend this homeowned company for sales and personalized service.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge a $65 in county service call with up to 1 hour of labor and $45 additional per hour. Out of county is $75 for travel and first hour then $45 after that. Prices do not include parts.
What is your typical process for working with a new customer?
If you come in store, free diagnosis and quote, if we come to you the service call fee applies, the diagnosis and repair is free in the first hour if possible, not including parts.
What education and/or training do you have that relates to your work?
A+, MCSE, CCNA, Premisys