Thank you Mrs. Janeal. We look forward to taking care of your home cleaning needs again. Enjoy your clean home!
Hi Mark, Let me first start off with an apology. We strive for excellence in every property we clean and it sounds like there were some items that needed to be addressed after our visit. We were unaware of any issue, until we read your review on Thumbtack. Our office immediately called you and left messages, in hopes we can resolve this issue with you directly. The guarantee in our agreement with you, states we will will return to the home and correct any items listed on our scope of work within 48 hours. With direct contact and more information, i’m confident we can satisfy your concerns. Our goal is always 100% satisfaction! We look forward to speaking with you soon and apologize again for any inconvenience. Thank you, Stacey Robinson President