Bright Touch Maids & Bright Touch Janitorial DBA

Marietta, GA

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About this pro

How does your business stand out?

Bright Touch Maids & Bright Touch Janitorial DBA has 20 years experience in the residential and commercial cleaning business. In addition to providing the best possible residential and commercial cleaning services, Bright Touch is focused on constant improvement, from employing the latest and most effective cleaning techniques, to investing in state-of-the-art equipment. Environmentally-friendly products are also a major component of the company’s commitment to safety and Earth-consciousness. Bright Touch is also honored to have achieved an A+ rating from the Better Business Bureau.

What do you enjoy about the work you do?

A locally-owned and operated cleaning company, Bright Touch has served the Atlanta area since 1997. We invite you to explore and learn more about our reputation, specialties and customer-endorsed residential and commercial services. We utilize up to date and advanced cleaning technics, chemicals and equipment to leave your home or facility clean and sanitized.

Location

Marietta, GA 30067

Background check

Complete

Years in business

20

Number of employees

40

Times hired on Thumbtack

10

Reviews

6 Reviews
  • Janeal P. May 19, 2017
    House Cleaning
    Verified Review
    They were very thorough, and fast. I will definitely use them again.
    Stacey R. May 22, 2017

    Thank you Mrs. Janeal. We look forward to taking care of your home cleaning needs again. Enjoy your clean home!

  • David E. May 10, 2017
    House Cleaning
    Verified Review
    Great service at a great price!
  • Mark S. May 3, 2017
    House Cleaning
    Verified Review
    At first glance, everything seemed satisfactory. Upon closer examination, I was left quite underwhelmed with the cleaning services. The kitchen pantry wasn't swept out. The front glass/storm door wasn't wiped down. The hardwood floors in the kitchen were sticky in a couple spots and the hardwood floors at the front entrance were not cleaned. The appliances appeared to have just been wiped down without any cleaner b/c there were smudges/streaks all over. The couch and recliner were not vacuumed. The hall shower stall that I specified wasn't cleaned.
    Stacey R. May 8, 2017

    Hi Mark, Let me first start off with an apology. We strive for excellence in every property we clean and it sounds like there were some items that needed to be addressed after our visit. We were unaware of any issue, until we read your review on Thumbtack. Our office immediately called you and left messages, in hopes we can resolve this issue with you directly. The guarantee in our agreement with you, states we will will return to the home and correct any items listed on our scope of work within 48 hours. With direct contact and more information, i’m confident we can satisfy your concerns. Our goal is always 100% satisfaction! We look forward to speaking with you soon and apologize again for any inconvenience. Thank you, Stacey Robinson President

  • Carol M. Mar 14, 2017
    House Cleaning
    Verified Review
    My experience ...
    Overall good and thorough job. Some things I'm disappointed about is that bed sheets are left 6" short from the top of the mattress and not properly tucked under the bottom of the mattress completely. Upholstered furniture in living room wasn't vacuumed as advertised. Bathroom carpets not shaken out.
  • Desiree W. Oct 7, 2016
    House Cleaning
    Verified Review
    Highly recommend (though it's only been one visit so far)
    We had our first home cleaning from Bright Touch Maids yesterday. When I came home from work, I was astonished at how clean our home was. They dusted everything, vacuumed, cleaned bathrooms and kitchens until they were spotless. They even organized my son's changing table, which had been chaos. They cleaned our washer and dryer in the laundry room which had been caked with lint. It was amazing!
  • Delvanie B. Sep 28, 2016
    Great cleaning service!!
    I receive weekly cleaning from Bright touch Maids and they do a great job! My husband and I both work so this service is a godsend. It means one less thing we have to do, so we can spend more time with our family. The cleaners are professional and detail oriented, so our home stays nice and clean. Bright Touch Maids has reasonable prices, we believe we get a great cleaning at an affordable price. We would definitely recommend this service to friends and family.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We have standard pricing system for services. Home or building information is entered into our proprietary software for the most accurate and update to date pricing models.
What is your typical process for working with a new customer?
Most residential service quotes are given with the basic information provided. At times we may need some further information on larger properties to complete the process. We Handle small and large commercial facilities. Larger facilities may require an onsite walk through for the most accurate quote.
What types of customers have you worked with?
We work with all residential houses, apartments, corporate housing & commercial facilities.
What advice would you give a customer looking to hire a provider in your area of work?
Do your research like visiting the Better Business Bureau for Atlanta, Ga. Check out our A+ Rating for Bright Touch Maids, Inc. Look for companies that use employees and not sub-contractors. Bright Touch only has employees. We are fully insured and Licensed.