FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly prices mentioned in the quote are based on per hour and there are 4 hours minimum per project. Also, there is just one hour standard travel charge. If you feel that your project is far less or just less than four hours, in that case please contact Hercules for a flat rate based on your needs.
- What is your typical process for working with a new customer?
First, you have to discuss your project with one of our professionals, who will then provide you with an estimated quote. Once agreed upon, we will require a very small deposit, typically in the amount of $50-$100 depending on your quote. Second, on the day of the project itself, you will pay when the job is complete. Proper paper work, contracts, and receipts for all payments and work performed, goes without saying.
- What education and/or training do you have that relates to your work?
Our movers are professionally trained and experience movers. All movers working with the company are in house employees and under go annual training regarding more new and efficient ways to protect your goods.