Armstrong Home Improvement
Introduction: In our experience we have installed millions of square feet of both roofing and siding
Making people happy when they see the finished job
Overview
Hired 2 times
Background checked
10 employees
33 years in business
Payment methods
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Reviews
Customers rated this pro highly for punctuality, work quality, and professionalism.
3.0
2 reviews
5
50%
4
0%
3
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1
50%
James W.
Jun 11, 2018
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Hired on Thumbtack
Hired on Thumbtack
I had wind damage to aluminum siding from a recent Nor'easter. Contacted several local companies, but they were too busy to look at it. Rick stopped by to give me a quote and sent a team over the weekend to get the work done in between bigger projects he was working on. Nice work, friendly employees, great price!
Details: Metal • Two stories • I would like the pro to buy the siding materials • Less than 1,000 sq ft • 10 - 50 years old • Home
Siding Installation
Max S.
Oct 11, 2018
·
Hired on Thumbtack
Hired on Thumbtack
1st thing my sidings were damaged while they were fixing my roof and I have a huge leak in my living area ceiling / wall now.
Until the got the assignment Mr Rick was nice and accommodative. There was no communication between Rick and his crew and when the crew came they had no clue as to what Mr Rick had committed and people were standing in back yard and shouting and swearing.
Later a messy job of patching my roof was done and while doing so, they broke the seal of my skylight and never fixed it. They damaged the sidings (since my house has two sections, the family room roof is accessible from my bedroom (2nd floor) and the sidings on my bedroom (outside wall) was damaged. This has caused a huge leak below that area (in my family room - Photos attached).
The worst problem is once he got the payment, Mr Rick has stopped responding to my messages / calls. Pls think twice before hiring him.
Also check this bbb link about a different customer's experience. It is even worse than what I am going through.
https://www.bbb.org/us/ma/mendon/profile/home-improvement/armstrong-home-improvement-0261-325980
If Mr Rick responds and fixes this situation the right way like a Pro, I will update this review again.
Details: Shingles or tiles need to be repaired or replaced • Flashing needs to be repaired or replaced • Interior (attic or ceiling) water stains or leaks • Single-level building • All steep and difficult to navigate • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Credentials
Background Check
Richard Armstrong