Law Office of Donald D'Aunoy Jr., LLC

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Introduction: I pride myself on providing superior customer service. My clients receive my direct phone number and email. If I do not answer on the first call, I return all calls within 24 hours. Also, although my office is located in Metairie, Louisiana, I have personal injury and workers' compensation clients in various South Louisiana cities, including Houma, Tickfaw, Hammond, Covington, Slidell, Franklinton, Gretna, New Orleans, Edgard, Laplace and Gonzales. I travel to my out-of-town clients free of charge. All people that inquire about my firm's services talk to me directly. I provide free case consultations. Finally, my firm does not collect any money unless we produce a favorable settlement or judgment in workers' compensation and personal injury cases, including automobile accident cases. Mastering the law and keeping on top of new developments in the law. I also enjoy educating my clients about the law and keeping them informed about their cases and our progress. Part of my role as an attorney is to counsel my clients through the litigation process. I keep them informed by holding regular status meetings with them. I make my clients apart of the decision making process. No client is left in the dark about the status of their case.

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John T.

Oct 20, 2016

Mr. D'Aunoy is an excellent attorney that was very responsive to my needs as a client. I always had access to him and he resolved my matter quickly.

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License Type: Attorney (LA)

License verified on 10/10/2016

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is a "contingency fee," which means I do not take a fee on a case unless I win the case in court or settle the case. I also advance costs and expenses on personal injury cases, which are repaid to me only if I achieve a favorable result in court or secure a settlement.
What is your typical process for working with a new customer?
The first thing that I do after accepting a new personal injury case is meet with my new client. This is important so that I can build trust with the client and answer the client's questions. I insist on meeting new clients face-to face the same day that I become their lawyer. Mr. D'Aunoy also works quickly and aggressively to perform the following tasks within the first two days of representation: 1) Start a formal claim with the defendants 2) Request all accident reports and insurance information 3) Determine whether the client is receiving appropriate medical treatment 4) Collect important information from the accident, including taking photos 5) Request the client’s medical reports and bills since the accident 6) Schedule an in person status meeting with the client within 30 days Mr. D'Aunoy believes in regular status meetings with his clients. He personally meets with each of his clients at least once every two months. Furthermore, each client is provided with Mr. D'Aunoy’s direct number. If Mr. D'Aunoy does not speak with his client when they call, he returns client phone calls within 24 hours. All medical and accident reports, bills and correspondence relative to the accident are sent to the client as soon as Mr. D'Aunoy receives them. Mr. D'Aunoy believes that his clients should be as informed about their cases as he is.
What education and/or training do you have that relates to your work?
I am a graduate of Loyola University New Orleans (2003). I was a Political Science major. I thereafter attended law school at Paul M. Hebert Law Center (LSU) and graduated in 2007. I have worked in law firms since I was a teenager.