FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices vary depending on the size and scope of the project, but we ensure that our costs are made affordable to businesses of all sizes.
- What is your typical process for working with a new customer?
We will talk either by phone or in person to get a feel for each others business, mutually decide if it's a good fit and then talk about areas we could help. We really enjoy meeting our clients in person, although much of what we do can be done through phone/email. Generally our turnaround time is quick depending on the project but we want to ensure we know the complete picture of our client's business before starting.
- What education and/or training do you have that relates to your work?
Our lead statistician has a PHD in survey methodology and the rest of our team brings over 30 years of consulting and market research experience to the table.