FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The prices we quote on Thumbtack are MUCH less than what we charge clients who find us through other sources. There are so many unlicensed/unprofessional cleaners here in this area that underbid us that we decided to mark down our prices so Thumbtack clients would consider our PROFESSIONAL services :) **WE DO NOT DO LAUNDRY** If you selected laundry in your quote, we will see that and refund you back the $30 upcharge :)
- What is your typical process for working with a new customer?
We NEVER make a customer sign a contract, so it's very simple to start service with us. Whether it's routine cleanings or just a one time deep clean that your looking for, we are more than happy to take on any job :)
- What education and/or training do you have that relates to your work?
All of our cleaners have been thoroughly screened and trained and will follow a detailed cleaning checklist that we provide them.