Promax Carpet Clean

Milwaukee, WI

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About this pro

How does your business stand out?

Hand your carpet cleaning worries over to the professionals. We are a family owned business in your area with an impeccable record of efficient execution. Our carpet cleaning services always uphold the industry standards of health, hygiene, and environment. Our commitment to the responsible use of chemicals and equipment ensures safety and the long life of your property and provides invaluable protection against health hazards. Our clients consider business with us to be a long-term investment in the health, safety, and environment aspects of their premises. Given the opportunity to work for you, we will strive to meet your expectations of a clean environment, maintaining our high standards of professionalism and expertise. We would like to offer you a free assessment to tailor-make the right carpet cleaning package that personally fits your needs. With our competitive pricing, and efficient and prompt services make us the ideal choice for you.

What do you enjoy about the work you do?

We take great pride in our attention to health and safety, staying up to date with regular training in the latest cleaning agents and methods. We use only non-toxic and environmentally friendly cleaning agents, leaving your carpet squeaky clean and free from allergens.
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Location

Milwaukee, WI 53210

Years in business

1

Number of employees

3

Times hired on Thumbtack

94

Reviews

50 Reviews
  • Kay V. Aug 1, 2017
    Carpet Cleaning
    Verified Review
    Completed the job as agreed. Price for basic cleaning is reasonable.
  • Dave L. Jul 23, 2017
    Carpet Cleaning
    Verified Review
    Did a nice job not the cheapest but the quality of the work was nice .
  • Heather S. Jul 21, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Friendly and quick service! Will have Promax come again.
  • Diane B. Jul 21, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    came late, didn't have paperwork to pay with him, had to go back out to truck. Price was higher than quoted. work was average.
    Leszek K. Jul 21, 2017

    Diane, I'm sorry that you had a bad experience. Tyler the technician who did the work is no longer with the company. I hope that you will still use us in the future.

  • Thumbtack Customer Jul 18, 2017
    I would hire them again
  • Pauletta L. Jul 15, 2017
    Carpet Cleaning
    Verified Review
    The owner did a great job of getting the pee stains and the smell out of the carpeted areas in our new home!
  • Victoria C. Jul 10, 2017
    Mattress Cleaning
    Verified Review
    We requested a mattress cleaning and Les did a wonderful job. No complaints here. We will definitely hire for other cleaning services. Thank you!
  • Thumbtack Customer Jul 4, 2017
    I am pleased with Promax's cleaning service of my heating and AC duct system in my house. Les was additionally helpful with more suggestions in regards to eliminating pet odors in my house. He actually brought a gallon of Prochem product for me to use on my floors to test it. Thank you.
  • Thumbtack Customer Jun 30, 2017
    Very accommodating and efficient. I was very satisfied with the quality of the cleaning.
  • Thumbtack Customer Jun 28, 2017
    On time and efficient. Carpet looks great; stains gone.
  • John M. Jun 22, 2017
    Carpet Cleaning
    Verified Review
    Carpet was beautifully cleaned, very professional.
  • Thumbtack Customer Jun 21, 2017
    Tyler was very courteous and prompt. He listened to my needs and made recommendations accordingly.
  • Puja B. Jun 20, 2017
    Carpet Cleaning
    Verified Review
    Prompt replies, fast appointments, great service. Would hire again
  • Thumbtack Customer Jun 19, 2017
  • Tom T. Jun 17, 2017
    Carpet Cleaning
    Verified Review
    They were on time, professional and reasonably priced!
  • Nondee J. Jun 13, 2017
    Carpet Cleaning
    Verified Review
    Excellence and all the elements of a great experience
  • Malanie V. Jun 4, 2017
    Carpet Cleaning
    Verified Review
    Promax was very quick to respond to my request once it was submitted to Thumbtack. The service tech was on time, completed the cleaning quickly and cleaned up after. I would highly recommend Promax!
  • Rachel B. May 21, 2017
    Carpet Cleaning
    Verified Review
    They did a fantastic job! I had some red kool-aid stains that he was able to get out. The carpet looks like new. So pleased with the service!
  • Rachel T. May 11, 2017
    Carpet Cleaning
    Verified Review
    Les did a great job cleaning my carpet. Wine stains, pet stains - gone! He was very friendly and professional, and provided great advice on how to keep my carpet in better shape in the future. I would definitely hire Promax again!
  • Katie C. May 6, 2017
    Carpet Cleaning
    Verified Review
    Fast, easy to work with, did a great job. Will hire Les again next time!
  • Laurie D. May 5, 2017
    Carpet Cleaning
    Verified Review
    Les was courteous and friendly. The carpeting looks amazing.
  • Terri R. May 2, 2017
    Carpet Cleaning
    Verified Review
    He did a nice job, was efficient and knowledgeable I wouldn't hesitate to use him again.
  • Dan D. May 2, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    I had a sofa cleaned and Les got all of the spots out, even the old ones and made it look like brand new after he was done with it. I'd highly recommend.
  • Stephanie M. Apr 30, 2017
    Carpet Cleaning
    Verified Review
    Great job
    Quick, efficient and it looks great.
  • Jean V. Apr 28, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Promax is the best!
    Carpeting is super clean and my 1970's furniture looks practically new (after having it cleaned by other services twice a year over time). I will definitely schedule another cleaning.
  • Renae K. Apr 24, 2017
    Duct and Vent Cleaning
    Verified Review
    They were quick & efficient.
  • Holly P. Apr 24, 2017
    Carpet Cleaning
    Verified Review
    Nice and clean
    Les was very knowledgeable about the chemicals he was using and the carpets look great.
  • Marlene M. Apr 13, 2017
    Carpet Cleaning
    Verified Review
    Five Star Review
    Arrived on time, friendly, professional, discussed what would be done and gave other options available.
  • Shannon T. Apr 7, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Clean Work
    I love working with local businesses. The owner was the one who came to clean my upholstery and he was professional and quick. I'm satisfied with the results.
    Leszek K. Apr 11, 2017

    Thank you for your business!

  • Bill C. Mar 31, 2017
    Carpet Cleaning
    Verified Review
    Job Well Done
    Very happy with the job; carpet looked great and Leszek was friendly and timely. We did have a little trouble 'finding each other' around the time he was arriving. He did not have my phone number, which I assumed Thumbtack would have provided him with. Once we connected (by e-mail) everything was great !
    Leszek K. Apr 11, 2017

    Thanks Bill!

  • Adam B. Mar 29, 2017
    Carpet Cleaning
    Verified Review
    Nice
    Friendly, did great work in timely manner
    Leszek K. Apr 11, 2017

    Thank you Adam!!

  • Traci H. Mar 16, 2017
    Carpet Cleaning
    Verified Review
    Pro max rocked it
    They were great in customer service,the cleaning and price. Would use them again
    Leszek K. Apr 11, 2017

    Thanks!!!

  • Amiesha T. Feb 24, 2017
    Carpet Cleaning
    Verified Review
    great work
    very friendly and fast
    Leszek K. Apr 11, 2017

    Thanks!!

  • Jamie W. Feb 21, 2017
    Carpet Cleaning
    Verified Review
    I'll Hire Again!
    Showed up on time and very courteous. Didn't push products, simply offered upgrades to the carpet cleaning. I quoted out just for my living room and he added on the hallway and a little beyond. Very unexpected; very much appreciated!
    Leszek K. Apr 11, 2017

    Thank you for your business Jamie!

  • Allison R. Feb 13, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Happy customer!
    Impressed with the cleaning job! My couches are over 10 years old and they look very good! Almost new!
    Leszek K. Feb 13, 2017

    Thank you for your review! Call us anytime!

  • Cindi V. Jan 29, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Couch cleaning
    Couch was cleaned well. He was late, but called first to let me know. I have nothing but good to say about the work itself. What could have been better was if he had asked more questions when I made the order. He told me the couch would cost 50$ but when he got here he said "oh you have pillows so it will cost more" and it wound up costing 95$. I would have appreciated a heads up about that ahead of time.
    Leszek K. Feb 4, 2017

    Cindi thanks for the review. Since we never spoke other then messages I quoted you at what you had only informed me of. Unfortunately since the pillows were not attached to the couch they are priced separately. If you had visited my website it is clearly stated. Thank you for your business

  • Dayton E. Jan 19, 2017
    Carpet Cleaning
    Verified Review
    Great cleaning job
    Great work! Very pleased with the result of the carpet. Highly recommended.
  • Lisa T. Jan 17, 2017
    Carpet Cleaning
    Verified Review
    Quick response and well done!
    Great job! Personal and professional. Fast respose
  • Easwar S. Jan 16, 2017
    Carpet Cleaning
    Verified Review
    Verdict - Meh
    The cleaning job was good but not so great at stain removal. Did an OK job overall. Only 3 out the 6 stained areas are stain free. Also, the initial quote I received after I specifically mentioned heavy stains was $45 which changed to $90 after I sent photos of the carpet. I didn't make a big deal out of it but doesn't sit well in terms of trust.
  • Michael K. Jan 10, 2017
    Carpet Cleaning
    Verified Review
    good service
    Good, prompt, and affordable service
  • Yara Y. Jan 10, 2017
    Carpet Cleaning
    Verified Review
    Great job
    They did a great job! Carpets look so clean.
    Leszek K. Jan 10, 2017

    thank you Yara looking forward to next time

  • Fada S. Dec 30, 2016
    Carpet Cleaning
    Verified Review
    Well done!
    Great service! Thanks :)
    Leszek K. Jan 2, 2017

    thank you for your business

  • Tyler B. Dec 30, 2016
    Carpet Cleaning
    Verified Review
    Carpet cleaning rooms and stairs.
    Cleaned very well
    Leszek K. Jan 2, 2017

    thank you for your business

  • MP K. Dec 28, 2016
    Carpet Cleaning
    Verified Review
    Real Carpet Pro!
    Les did a very good job cleaning our carpets, especially the stairs. I highly recommend Les and Promax Carpet Clean!
    Leszek K. Dec 29, 2016

    thank you for your business

  • Leslie D. Dec 21, 2016
    Carpet Cleaning
    Verified Review
    Carpet Clean
    Les was prompt, efficient, thorough and knowledgeable about his business. He was also very reasonable. We will be calling him again. Thanks Les.
    Leszek K. Dec 29, 2016

    thank you for your business

  • L. L. Dec 20, 2016
    Carpet Cleaning
    Verified Review
    Better job than expected!
    Determined to get out stubborn stains
    Leszek K. Dec 20, 2016

    thank you for your business

  • Jean F. Dec 15, 2016
    Duct and Vent Cleaning
    Verified Review Updated
    thank you
    I was very pleased with the work that was done
  • Verified Review Original
    thank you
    I was very pleased with the work that was done
  • Chaid P. Dec 14, 2016
    Duct and Vent Cleaning
    Verified Review
    Excellent
    Very professional, very quick and showed us pictures of before and after for our ducts. We will definitely be using Les again in the future.
  • Erica G. Dec 8, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Highly recommend
    Great experience all around. Great communication, punctual, & made my sectional couch look and smell brand new! Less was extremely professional and personable. Highly recommend! Thanks Les!
    Leszek K. Dec 8, 2016

    Thank you Erica for your business Happy Holiday's

  • Ella H. Dec 1, 2016
    The best
    Great service for a affordable price
    Leszek K. Dec 1, 2016

    Thank You EllaType your response to this review.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Yes all of my pricing is straight forward and upfront. I strive to be honest and upfront with no hidden fees.
What is your typical process for working with a new customer?
Discuss with the customer their needs and expectations of the project. Assess & complete the project to the customers expectations.
What education and/or training do you have that relates to your work?
I attend seminars and training every year to enhance skills.
How did you get started doing this type of work?
Was introduced to the carpet cleaning industry through family in 2001.
What types of customers have you worked with?
Any and every type of customer a person can think of that needs the type of work I do done.
Describe a recent project you are fond of. How long did it take?
Recently I helped a customer not to have to replace their carpets completely. I am very fond of helping customers restore the beauty in their carpets. The project took less than two hours to complete.
What advice would you give a customer looking to hire a provider in your area of work?
Hire a small business owner who keeps their profits locally in the community.
What questions should customers think through before talking to professionals about their project?
What the customers are wanting done and expectations of the project.