What should the customer know about your pricing (e.g., discounts, fees)?
$29 Service Call + Labor
What is your typical process for working with a new customer?
Get a call from customer, hear their need or problem, get address information, dispatch technician, get the job done, happy customer..
What education and/or training do you have that relates to your work?
Associated Locksmith of America courses for electrical buzzers, cutting keys, picking locks, changing-repairing locks, and more
How did you get started doing this type of work?
Went to school for it
What types of customers have you worked with?
All kinds and all ages. Everybody needs a locksmith now and then.
Describe a recent project you are fond of. How long did it take?
Change all locks of a house. It took 3 hours
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you get a price range for the labor
What questions should customers think through before talking to professionals about their project?
Ask them for their address