Shawn Cullum

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Introduction: I provide complete piano servicing. from tuning to repair and refinishing with over 15 years of experience bringing to life instruments that were handcrafted by professionals from the days of old

Overview

Hired 35 times

Background checked

1 employee

23 years in business

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Top Pro status

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2018

2017

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3 photos

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

28 reviews

5

96%

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Read reviews that mention:

Lani W.

Oct 23, 2017

Shawn was quick to respond to my requests and was clear and upfront about his service and pricing. He was professional and thorough with his service. My piano sounds great. Thank you!

Piano Tuning

Mahima N.

Sep 11, 2017

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Hired on Thumbtack

I hired Shawn within 24 hours of receiving his quote. He was very responsive, quick to answer questions, and made the entire process extremely convenient. Additionally, he offers a follow-up (free of charge) should you need it. The customer service was excellent and I would recommend him to anyone in need of a piano service.

Piano Tuning

Allan P.

Sep 11, 2017

For all Pianist out there or for ANY piano owner... Shawn is the man for the job. He showed up promptly at the time of our appointment and was able to explain more to me about my piano then I was previously aware of! He spent ample time ensuring that each area of the piano was in working condition and tuned the piano impeccably. Shawn goes above and beyond for his customers and said that if I have any issues in the following weeks with my upright piano that I can reach out to him and he will pop in and fix whatever followup issues that I may have. The price is well worth the service and the knowledge. I would highly recommend Shawn for everyone that wants a great deal and someone who truly loves what they do!

Piano Tuning

Linda G.

Oct 26, 2017

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Hired on Thumbtack

Shawn was very upfront with the things he could definitely fix and some items that he may or may not be able to repair. This was a piano previously purchased from Craigs List which we got for free. So, it had not been well cared for. But it will serve its purpose and our exchange daughter is ecstatic to have a working piano to play.

Piano Tuning

Jacqueline W.

Nov 10, 2017

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Hired on Thumbtack

Shawn was wonderful! He spent twice the amount of time making sure our antique baby grand player piano sounded great. He took extra time & great care in retrieving tiny items such as a child's ring and a piece of broken off bamboo which was interfering with the piano key mechanism. He also has some skill/knowledge in the mechanism of a player piano. It's a dying art that he is pursuing and learning. I would definitely recommend Shawn to tune your piano! He said that he drives all over California to tune pianos. Our piano hadn't been tuned in over 20 years. He did a great job and our piano sounds great and ready to have our family begin playing it again. Thanks Shawn!!

Piano Tuning

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Shawn Cullum

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
my pricing is a flat rate no matter how long the job takes. this includes spot repairs that I can do on site. things like sticky keys and broken hammers. bigger issues are priced out separately and is discussed before the job starts.
What is your typical process for working with a new customer?
I like to start by doing an inspection of the instrument and if possible I like to learn a bit about its history, where it's been and how it plays. after tuning I like to share my thoughts with the owner, and empower them with my own insights on the build and quality of the piano as well as the tune itself. each piano is individual and each is a different experience to work on.
What education and/or training do you have that relates to your work?
15+ years of experience in the field, and 5 years working in a professional shop environment working on all types of pianos from grands to uprights, as well as some antique automated instruments from ages long past.