About this pro
1 year in business
We had our website designed and managed by surge net and it has been a truly amazing experience! Thank you to surge net for all the hard work and great customer service.May 8, 2017
Austin was very helpful and informative. He helped bring our vision to life! My expectations were met and exceeded by Surge. Austin takes a hands on approach to web design that is totally innovative and next level. He was always available to answer questions and my concerns were always addressed in a timely manner. If I had a proposed change to the website, it was always finished in a day or two. HIGHLY recommend his service to any looking for a professional, sleek and QUICK website.May 2, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes, pricing plans are structured after addressing the business proposal and expected time on completion
- What is your typical process for working with a new customer?Each service we provide is customized specific to the customer's use case. We create a business proposal document that will guide you through a series of relevant questions to help refine your ideas. We use this information to better understand you, your project, and your goals, so that we can give you an accurate quote more quickly and offer you better service throughout our working relationship. Once completed, we’ll be in touch to clarify any details, answer any questions, and provide an initial estimate for your project. You’ll also receive a PDF with all of your responses via email immediately after submitting the form. Feel free to keep this file for your own records.
- What education and/or training do you have that relates to your work?Coastal Carolina University Bachelor's in Information Systems with a minor in Business Administrations