FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
On service work where we haven't previously serviced the system, we will not know the equipment details, what has happened before and it will be difficult to know what the current problem is until we get there and analyze the problem.
- What is your typical process for working with a new customer?
We like to provide a written quote for all projects, however, when performing service on equipment /system that we have not seen before, it often is not possible to quote the work beforehand.
- What education and/or training do you have that relates to your work?
Bachelor Degree in Mechanical Engineering, Licensed Engineer with 35 years of HVAC contracting/engineering experience in design, construction and servicing of all types of equipment. Trained on most major equipment manufacturers .