|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
About this pro
Great experienceMar 23, 2018Verified
Jim was very thorough, professional and very informative. He explained everything he did and I felt very confident that he would take care of the problem with my washer which he did. I would definitely hire him again in the future.Dec 1, 2017Verified
Cannot say there was any dissatisfaction with anything that Jim (owner) did.Nov 21, 2017Verified
Omg I have to say Jim is the best. He is so knowledge beyond belief. He literally helped me within 5min. He saved me so much money. Especially in a time that I am stretching every penny. I recommend him to anyone and everyone. Be has made me Sooooooo Happy. I have him 5 stars but he deserves 100 stars and more.Nov 10, 2017Verified
Jim is friendly, professional, respectful, and knowledgeable. He was also very efficient. What was really important to me was that he was able to come the day I requested the job on Thumbtack. On a Saturday, when I was home! He was later than his estimated time due to other calls, but I was very grateful for same day service. My older refrigerator had a problem, and I had a dinner party scheduled within several days. I could not have it break down. He had the part with him to fix it. I also asked him to look at my dishwasher. He had to order those parts because it was an old dishwasher.Nov 6, 2017Verified
Top Pro status
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- What is your typical process for working with a new customer?I'll talk to the customer and ask questions and get details on the problem they are having. I'll suggest things that they could try before I come out, if possible. I have fixed many problems over the phone! I can usually get an idea of what is wrong and relate that to the customer and go over pricing. If the customer wants I'll schedule a service call. I give a 2 hour window as to when I will show up at their house and I call when I'm on the way. When at the house I'll diagnose the problem and relate what is wrong with the customer and what is needed for the repair.
- How did you get started doing this type of work?I started back in 1976. I worked part time while going to tech school. I worked in Milford CT in a small shop. We rebuilt and reconditioned appliances. We then sold and delivered them. We also did in home service. The owner of the shop took my under his wing and taught me tons of "real world" ways to repair and troubleshoot washers, dryers, ranges, dishwashers, refrigerators, etc. The kind of stuff you don't learn in school. I owe him a lot.