FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing on service calls. The initial visit is $100 and if a return visit is required the fee is $75 plus the price of any parts that maybe needed. All installs will be priced on time and material.
- What is your typical process for working with a new customer?
Our typical process for working with a new client is to make initial contact and develop a rapport. Than we schedule a date to come out and inspect the unit and diagnose any issues
- What education and/or training do you have that relates to your work?
We are licensed professionals at Appalachian Appliance. We are licensed electricians and HVAC technicians. We also have years of experience installing and repair appliances.