FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on square footage. We do have service minimums based on sizing.
- What is your typical process for working with a new customer?
I walk the client through the process. I set expectations, ask questions about furniture manipulation. I also like to know the age of the rug and if there are any special instructions or concerns the client may have, prior to picking up the rug.
- What education and/or training do you have that relates to your work?
IICRC certifications