FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The rate is $75.00/hr., in some cases a retainer may be obtained to initiate the job and the retainer maybe all that is needed to have the job completed. Each case must be treated individually as the time invested is not the same in all cases. In other cases a client may be needing to locate an address, telephone number or may need to conduct a background check, or is in need of a comprehensive report either for an individual or a business. These searches and reports have a flat fee and do not run on an hourly rate.
- What is your typical process for working with a new customer?
It is very important to meet one on one with new clients, hear what they have to say about their case as every case is different even if they pertain to the same subject matter. After listening to the client and making observations of the clients needs, we will be able to offer a service that will assist them in their case. Initial consultations have no fees.
- What education and/or training do you have that relates to your work?
Prior to starting this company, I worked with the Cameron County Sheriff's Department as a Criminal Investigator and then Sergeant of the Criminal Investigations Division. I have worked criminal cases that range from; petty thefts to Auto Theft, Crimes Against Persons, Internal Affairs, Homicides, and Drug cases. I have worked on Joint Agency Task Forces that include; Local, State, and Federal agencies. During my tenure with the Cameron County Sheriff's Department I took multiple training courses and seminars to qualify and provide me with the skills and knowledge to properly execute my work.