Great Lakes IT Services

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Computer issue

Computer type

Desktop or laptop

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Introduction: We offer professional, responsive tech services for businesses of all sizes in the Buffalo & Western New York area. Services include: network management, network design and installation, cloud hosting, computer repairs, backup and recovery and virus removal. Visit our website for more details and client testimonials.

Overview

6 employees

15 years in business

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Specialties

Computer type

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Computer issue

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Great Lakes offers flat rate and pay-as -you go (hourly) service and support. Our flat rate plans provide one price for all your network monitoring, service and support, covering your businesses servers, PC's, printers and networking equipment. In addition, we also offer services on an hourly basis.
What is your typical process for working with a new customer?
Each client is different, we respect that, which is why we are flexible to the individual needs of each. A new customer with a nagging problem will be visited and the problem rectified on the spot. Many clients want a longer term relationship, in which case we will meet to discuss their needs and provide a proposal.
What types of customers have you worked with?
We work with a wide range of clients: medical offices, law firms, insurance agencies, fire departments, hotels, manufacturers, retail, distributors and non-profits.