Aqua Mechanical Inc

Orem, UT

About this pro

How does your business stand out?

We're Your Local Water Experts With almost three decades of experience, we can solve any water problem you might have in Utah. We offer some of the best value for money on water softeners, conditioners, filtration, purification and salt free systems. We are a True Blue Pentair Platinum Partner, meaning that you will have the very best technology for your home. We look forward to earning your business.

What do you enjoy about the work you do?

Offer only top quality materials and water quality improvement brands that are worthy of our customers’ trust.

Location

Orem, UT 84058

Background check

Complete

Years in business

4

Number of employees

4

Times hired on Thumbtack

33

Reviews

19 Reviews
  • Carrie L. Aug 9, 2017
    Water Heater Repair or Maintenance
    Verified Review
    Got the job done and answered my questions. I didn't feel like I was getting the salesman routine, just a good company offering their quality service and products.
  • Michaela B. May 19, 2017
    Water Heater Installation or Replacement
    Verified Review
    It was great.
    Mark C. May 22, 2017

    Thank you for letting us help you. Anything you need in the future please let us know. Thank you Curt

  • Alan M. May 16, 2017
    Water Heater Installation or Replacement
    Verified Review
    Good experience. Would (and have) recommend them to others.
    Mark C. May 22, 2017

    Thank you for taking the time to let us know how we did. Thank you Curt

  • Lance H. May 10, 2017
    Water Heater Installation or Replacement
    Verified Review
    Curt was easy to work with I appreciated Curt's honesty. There were no hidden charges arrived on time and completed the work timely. I will use them again should I need a plumbing company. I also want to acknowledge Mark (plumber) that performed the work for his part. Good job Mark
    Mark C. May 10, 2017

    Thank you for letting us know how we are doing. We look forward to working with you in the future. Thank you Curt

  • Marie F. May 4, 2017
    Water Heater Installation or Replacement
    Verified Review
    My water heater died and I was able to arrange the installation of a new 50 gallons water heater with Aqua Mechanical. All of this was done through phone and texts because I was out of state. The new water heater was installed just 2 days after contacting Curt and everything went well.
    Mark C. May 10, 2017

    Any time we can help we will. Thank you for working with us, we look forward to help in the future. Thank you Curt

  • Melissa G. May 3, 2017
    Water Heater Installation or Replacement
    Verified Review
    So easy to work with and quick in their response time. Our project ended up being $200 more than the original quote but our old water heater was 24 years old so it was not surprising that the job would require a little more work.
    Mark C. May 10, 2017

    We try really hard to treat everyone we work with as we want to be treated. Thank you for letting us help you. Thank you Curt

  • Mark K. Mar 29, 2017
    Water Heater Installation or Replacement
    Verified Review
    Good work but they don't listen to helpful information before job starts.
    First off, the young kid that arrived on site seemed to be a very hard worker. With that said, I had relayed in excruciating detail that the space where the water heater was to be installed was extremely tight. Even with that warning, a water heater was brought on-site that didnt fit, causing a delay. Also, a fixed price of $1100 was quoted, but when the work was done another $70 was demanded which we refused to pay. Had the warning about a tight-fit for the water heater not been clearly and repeatedly relayed to Aqua Mechanical before anyone showed up on site, delays and extra costs are understandable. However, this was not the case.
    Mark C. May 10, 2017

    We are sorry we could not meet all your exceptions. We Tried hard and install a water heater for your parents until a proper sized heater could be found. Thank you Curt

  • Ricky L. Mar 28, 2017
    Water Treatment Repair or Maintenance
    Verified Review
    Professional company
    Our installation included a water softner and water heater, both went very well and the installation was professional in the materials used and workmanship. Our installer was very knowledgeable in his tradecraft and made sure we were up to code.
    Mark C. May 10, 2017

    Thank you for the kind words. We look forward to helping you in the future. Thank you Curt

  • Lori K. Mar 21, 2017
    Water Heater Installation or Replacement
    Verified Review
    Really excellent and great quality
    These guys were GREAT! My old water heater sprang a leak and I needed help fast! I got online and found Thumbtack so sent out a request for bids. Curt was one of about 8 of the quick responses I got. He communicated quickly and fully. He answered my questions and then asked me to send a picture so he could more accurately explain to me what was needed and more accurately tell me exactly what it would cost (Thank you Curt!) He was kind, honest and thorough and he sent out a great technician to do the work. The communication they provided for the entire process from scheduling to driving to my house to finishing up the job was immediate and thorough. The technician took his time to explain things to me in detail and walk me through the entire job. He was clean and left not a speck behind. These guys, in my experience, were top notch and couldn't have done a better job. It is refreshing to feel like you know what to expect, they do what they say they will, the work is done right the first time, and the quality and care they offer are what you hope for. Thank you Aqua for being my new plumbing company...we will be working together again FOR SURE!
    Mark C. Mar 21, 2017

    Thank you for the kind words. We try hard to treat you like we want to be treated. Anytime we can help let us know. Thank you Curt

  • Francis A. Feb 10, 2017
    Water Treatment Repair or Maintenance
    Verified Review
    Masters Of Their Craft
    We needed to have our water softener checked since we just bought our house and didn't know the condition of it from the original sellers. Mark came to our house and was very knowledgeable and respectful. He gave us our options and got our water softener working normally with a deep clean. The following week he came back to do a courtesy check to make sure that our water was soft and tested it. This is a very good company to do business with, I highly recommend it.
    Mark C. Feb 15, 2017

    Thank you for letting us know how we did. Anything we can do to help in the future please call us. Thank you Curt

  • Sonja K. Feb 2, 2017
    Water Heater Installation or Replacement
    Verified Review
    I'm impressed!
    My water heater was leaking, and on Sunday night I started googling "water heater installation." I found the Thumbtack website, and completed their form. I didn't expect any response until at least Monday, but Curt with Aqua Mechanical responded almost immediately. I emailed him numerous questions, and he patiently answered all of them. Mark arrived on Wednesday, and quickly and professionally installed the new water heater. Curt's bid and quick responses, as well as the fast installation were very impressive. I have already recommended Aqua Mechanical to friends, and plan to contact Curt again when I'm ready to remodel my bathroom.
    Mark C. Feb 2, 2017

    Thank you for the nice review and kind words. When your in need of our help again please call we would enjoy helping. Thanks again Curt

  • Tim L. Jan 26, 2017
    Water Heater Installation or Replacement
    Verified Review
    Aqua Mechanical is excellent
    Perfect job, and very pleased with the install. Aqua Mechanical is excellent and I recommend them for their expertise and speedy service.
    Mark C. Feb 2, 2017

    Thank you for the kind words. We would like to help in the future. Thank you Curt

  • Richard S. Jan 11, 2017
    Water Treatment Repair or Maintenance
    Verified Review
    Great service
    Mark took the time to completely check out my water softener, diagnosed the problem, fixed it and then explained exactly what he did to me. His service was excellent and I will recommend this company in the future.
    Mark C. Jan 11, 2017

    Thank you, we look forward to working with you in the future. Curt

  • Kade O. Jan 9, 2017
    Plumbing Pipe Installation or Replacement
    Verified Review
    Great service!
    Great service, very quick to respond. Clearly described repairs! Highly recommend!
    Mark C. Jan 9, 2017

    Thank you we look forward to working with you again in the future. Curt

  • Rob H. Dec 25, 2016
    Water Treatment Repair or Maintenance
    Verified Review
    Very professional
    Very professional -- install of softener/water heater was done in the same day - and done correctly Would highly reccomend
    Mark C. Dec 25, 2016

    Thank you for your kind words and we look forward to helping in the future. Curt

  • Lehua B. Dec 22, 2016
    Knowledgeable and Trustworthy!
    Great service! They were timely, thorough, respectful and informative. When all was over I felt very secure about our situation with our water main. Jeff, walked us through all the details and all the possibilities. I totally trust Aqua Mechanical.
    Mark C. Dec 29, 2016

    Thank you for the kind words. We look forward to help in the future.

  • Jeanette C. Oct 20, 2016
    Water Heater Installation or Replacement
    Verified Review
    Look no further for a solid, reliable company!
    Though I rely on the reviews of others, I must sheepishly admit that I often don't leave my own. I will rectify that here! Superb customer service (Thanks Curt!), timely arrival, fairly bid and adhered to, skilled/ knowledgeable/pleasant technician (Thanks Mark!!), highly respectful of home/property (left as clean as found)....plus every other positive thing you look for when you let a total stranger in your home. The task was done well and seen through to its completion in a most dedicated way. Aqua is now my plumber of choice, and I would recommend them to anyone without reservation.
    Mark C. Oct 20, 2016

    Thank you for your kind words. Anything we do to help please let us know. We look forward to helping. Thank You

  • James W. Sep 9, 2016
    Water Heater Installation or Replacement
    Verified Review
    Really glad we found this company...
    Curt was very honest and straight forward. Having not had any connections or anyone I knew to call for plumbing needs I'm happy we ended up finding someone I felt good about. My father is a contractor and so perhaps we were a little more picky in deciding what plumber to work with. Curt helped me understand how my water heater worked and gave us several options for a replacement. He spent over 40 mins on the phone with me answering all of my questions. We had a complicated water and hvac heating system requiring a 50 gallon tank with a high btu rating (above 65,000) that is efficient enough to use the existing pvc ducting. All while fitting in a 24" wall to wall square space. We ended up going with a new HTP RGH 100 F hybrid on demand with 20 gallon tank system. This unit provides hot water while also sending hot enough water to our heating system that is used to heat our 550 sq foot apt. Curt helped wall us through the pros and cons of a tanked, tankless, and hybrid system. We ended on a unit that was less expensive and better for our home. Thanks to Curt. I will definitely use his company again in the future.
    Mark C. Oct 20, 2016

    It was very nice working on this project with your special need. We look forward to helping you in the future.

  • Adam T. Aug 9, 2016
    Water Heater Installation or Replacement
    Verified Review
    Very impressed with Curt, Jeff, and Tanner at Aqua. I was originally bid $2,200 to replace my water heater by a very prominent plumber in the Salt Lake Valley, but Aqua was able to do it for just $900. Not only did they come in at a very reasonable price, but they were incredibly smart, kind, and professional. And to boot, they were able to get it all done the following day before I had to leave town. I would definitely recommend Aqua to a friend, and will definitely use their services in the future!
    Mark C. Dec 29, 2016

    Thank you. We try hard to make sure you are treated the best we can. Thanks again

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Per job, we like to look at the project then give you a honest estimate with no surprises
What is your typical process for working with a new customer?
Find out what they want and do all we can to make it happen
What education and/or training do you have that relates to your work?
We have masters and journey man plumbers all that have went through the apprentice program for 4 years, and we continually take advanced training.
How did you get started doing this type of work?
We are very mechanical mined and like to find solutions to problems, and with Utah and it's extremely hard water we saw a need and are working to help people have better, health, clean water
What types of customers have you worked with?
We are a licensed plumbing contractor we do industrial, Comerical, and residential work. When others can't find a way to fix the problem, people call us. We specialize in problem water and treatment.
Describe a recent project you are fond of. How long did it take?
We installed all the process water piping for the new shark tank at the living planet aquarium in salt lake. The tank and all the piping, filters, pumps 8 weeks
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they are licensed and are insured.
What questions should customers think through before talking to professionals about their project?
What is the actual problem or what it is they really want. Then we can come up with the best solution