FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumptack sets our pricing. 5% discount for cash
- What is your typical process for working with a new customer?
We love working with new customers. Most customers try new contractors, based on a lack of satisfactory work from previous contractors. First we explain our 3 step process for cleaning. First we vacuum to get the sand, lent, and pet hairs out the rug/carpet. Next is our Pre Cleaning/treatment. This is the part where we focus on the high traffic area and stained areas within the house. Lastly, the star of the whole operation takes place when, we use our extraction/steam cleaning machine.
- What education and/or training do you have that relates to your work?
IICRC Carpet Cleaning