Parham Design LLC. 7am/7pm
About this pro
Updated 07/02/2018 - I will admit up front that it brings me no joy to update my review of Charles Parham. I still believe him to be a skilled craftsman who does great work with a very easy going personality and loads of southern charm. But - and this is a huge but - he has continually ignored my many attempts to contact him via Thumbtack.com messaging, phone, email and text for the past 22 months. The work he was hired to do for me has not been finished. Now, initially that wasn't his fault. He framed in a closet to accept two custom made French-style doors. The guy making the doors couldn't start until Charles framed out the trim on the closet. Charles did that, and I was very happy with the results - just read my initial review. Then, based on the dimensions of the closet provided by Charles, the doors were built. In Charles' defense, it took the door guy 3½ months to finish them. I then started contacting Charles regularly beginning September 2016. I heard back from him a month after the doors were finished, he was claiming to be very busy. He said he'd try to get to me the following week. I told him I understood and to entice him to come out to my house I included a list of seven (7!) additional tasks that I told him I'd love for him to complete. And then... nothing. Until March 2018. Again, said he was busy but would call the following weekend. Nothing. All this time I'm calling, emailing, texting. Nothing. It's disappointing and I hate writing this review. In my original review (which I'm not going to edit) I suggest ignoring the 1-star reviews for communication issues. Well, I take it back. You should have grave concerns. If Charles finishes your job I suspect you will be very happy. If, you think he might ignore you once he starts, well, I'd suggest thinking very hard about hiring him. It was my intent to be fair with this updated review. I don't believe I've said anything inaccurate or untrue. Sadly, this was my very real experience working - or rather NOT working - with Charles Parham. End of updated review. I found working with Charles to be a very pleasant experience. He definitely puts the customer first. He showed up on time every time. He was organized, didn’t rush and cared about my house as though it were his own, being careful to protect the hardwood floors in the work area. When he was finished he cleaned up after himself and left no trace that he had been here other than the excellent work he left behind. Charles framed out and trimmed a closet opening to accept two French-style doors. He is the fourth person to install trim in my house in the last 4 years and only his miter joints are flawless! I won’t be using any wood filler or caulking to fill in gaps on his trim work! I found his estimate to be reasonable and just about what I was expecting to pay. He had ideas of his own, but I never felt as though he didn’t respect mine. He’s got an Old School work ethic. He was focused on his work and didn’t spend all day on his phone. So, if you’re scared away by those 1-star reviews complaining of communication problems, I say don’t be. Those people didn’t hire him and they’re worse off because of it. Give him a try. You’ll be glad you did.Jul 2, 2018Verified
Charles is by far the most excellent contractor we have ever used. Bar none. He designed and implemented the construction of our new kitchen. He either DID every single aspect by himself, or oversaw anyone who came into the house. Floors to ceilings! Anytime we discussed something and my husband or I would say, "is it possible to maybe do???" He found a way! When we decided it was time for a new kitchen, we never expected to get pretty much everything we wanted, and more. But we did. Not only is Charles's workmanship extraordinary, but he himself is THE most respectful and considerate of any workers of any kind we have ever had in our home. And believe me, when no one in our household is DIY, and we've lived here 30+ years, we have had to deal with lots of workmen! Our original idea was to change old cabinets, countertops and appliances. But with the questions and suggestions of Charles we ended up with a major remodel. He understood our greatest desires in a kitchen. And so we were able to get our dream kitchen. We are so very pleased with the kitchen results, we really really want to remodel our game room with the help of Charles of Parham Design. Soon.Apr 2, 2017Verified
Charles was very efficient, professional and a true pro. I would highly recommend him. He also met the needs and expectations of my landlords' updates to this house. I will definitely hire him for future work!May 5, 2017Verified
Great Handyman. initially we had little misunderstanding but we talked out. He went to my place as scheduled and looked at the problem. I liked the honesty that he wasn't quite licensed to do the job and offered me to do more as it comes for handyman kind of project. He also suggested me his friends who can do the job having license for it. Loved his professionalism.Apr 17, 2017VerifiedCharles P.'s reply
As did I, enjoyed meeting with you. With my upmost respect for you. Again, Thanks!!! For your time... Looking Forward
Excellent craftsman; on-time and highly skilled; very pleasant to work with!Nov 20, 2016Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?#1 All labor $40.00/hour #2 Design's, never the same... #3 Installations; Cabinets. countertops, and certain flooring is @ sq.footage. #4 Crown and other mouldings, @ per runnig ft. #5 Sitting/ installation of appliance. Sinks, under cabinet lighting/ microwave and dishwashers. All depending on make and model.
- What is your typical process for working with a new customer?First scheduling a personal meeting. Listening to their concerns, desires and plans. Gives one a better understanding of the job that's to be performed.
- What education and/or training do you have that relates to your work?Having been able to travel/work all over USA. I know now... There's 360 ways to look at all situations at hand... #1 DuPont, certified solid surface "Corian" fabricator/ installation. #2 Drafting, AutoCAD 2020 technology. (Have software) #3 And many years! @ #doingwhatitrulylove...