FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No two floors or jobs are ever the same, so there is no standard pricing. However, our lowest price is 1.00 per sq ft, and can increase from there depending on the complexity of the job.
- What is your typical process for working with a new customer?
When working with new clients, our focus is to understand what the client needs. Each individual has specific wants and needs including colors, designs, surface shines, ect. We first provide a brief over-the-phone consultation discussing there existing floor. Then, we go over possible colors, and design ideas. Once we have an understanding of our clients needs. Then, we like to work through email and pictures. This allows us to share pictures and allows the customers to pick one of our floors that closely resembles there ideal floor. Once we understand exactly what the client is looking for, then we can give them a range quote. A range quote is a price that is in the general area of what would be comparable to the actual price of there job. Upon agreement, if the customer is satisfied with those number, we then schedule an at home visit so that we can overlook the job, and give our most accurate pricing. This, we have found, is the easiest, most time efficient way to meet our clients needs!
- What education and/or training do you have that relates to your work?
We have been certified by Xtreme Polishing Systems, and Surecrete in polished concrete, and concrete countertops which included OJT and actual class time experience. We also have over 20 years in combined experience which certifies that as a company, we are completely qualified for all decorative concrete projects.