FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We base our pricing off of cost of material to be used for cleaning, and how much time we'll have in the job to make sure everything looks sparkling clean once we are finished!
- What is your typical process for working with a new customer?
For new customers, we do a detailed Cleaning Audit for whatever it is we are cleaning. This is a form they get to keep and we keep for our records. It goes over the condition of item being cleaned, age, and problem areas! We also inform them of our cleaning process and offer a free demo before we start on the job!
- What education and/or training do you have that relates to your work?
I am IICRC Certified in Carpet, Tile and Upholstery Cleaning.