FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not have a standard pricing system every job is different and will need to be calculated based upon the number of windows and product chosen
- What is your typical process for working with a new customer?
We carefully listen to our customers and make every effort to bring their vision to reality. Since we are a also a wholesale supplier we do not believe in being unreasonable in our pricing structure. Our process is simple we first meet with the customer:- 1. Product presentation and review (showing customer handle samples ans swatches) 2. Once products have been selected we will perform a measure of the windows 3. Calculate and generate a competitive quote 4. Once order is placed we will give our customer an expected date for completion 5. Customer will get assigned customer service project manager who will ensure satisfactory completion of project from ordering to final installation. 6. After installation a final walk through will be performed with the customer before they sign off of the project.
- What education and/or training do you have that relates to your work?
Our team go through continuous educational window decorating training classes on the latest trends and styles.